How to get support in a crisis
Options to get in contact for a range of situations.
In all circumstances if you feel your own or someone else is in immediate danger you should call the police by dialling 999.
Report a safeguarding concern
Sometimes adults with care and support needs are unable to protect themselves from the risk or experience of abuse or neglect.
'Safeguarding' is a term that describes the process for protecting them, and it is covered by law
To report a safeguarding concern please call 01905 768053
If you would like safeguarding advice please phone the Adult Safeguarding Team on 01905 843189 (note this number does not accept referrals)
Professionals can complete an online form to report concerns about abuse or neglect
If your safeguarding concern is out of normal hours please see the section below to find out more about our Out of Hours Service and when to contact them.
More about safeguarding and how to report a concern.
Emergency out of hours social work
What is the out of hours social work service?
The Emergency Duty Team (EDT) provides an out of hours response, on behalf of Worcestershire Social Care Services and Herefordshire Children's Services, to emergency situations that arise outside normal Social Care office hours.
Urgent mental health support
Call 999 or go to A&E if you do not feel you can keep yourself or someone else safe. A mental health emergency should be taken as seriously as a physical one.
Please consider whether your GP, the Worcestershire Mental Healthline or the NHS 111 service can help before travelling to A&E
For more information and support available please visit our Mental Health Crisis and Suicide Prevention page
Homelessness and Housing
Homelessness and housing support is provided by the local district council where you live.
For more information about how to access support please visit our homelessness and housing page.