We are still auditing our site to be able to define the full list of accessibility issues and when these can be fixed.
The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations
Issues with menus and navigation
- some menus do not have appropriate labelling to ensure users on a screen reader can decipher collapsible content, this fails WCAG 2.1 success criterion 1.3.6
- some interactive elements and navigation elements are inconsistent throughout the site, this fails WCAG 2.1 success criterion 4.1.2 and 3.2.3
- text on some focus elements and forms do not meet minimum contrast, this fails WCAG 2.1 success criterion 1.4.3
We plan to fix the issues in due course.
Issues with text
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some text is not large enough; this fails WCAG 2.1 success criterion 2.4.4
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some download links may not sense when read on their own; this fails WCAG 2.1 success criterion 2.4.4
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the same link text is used for links going to different destinations; this fails WCAG 2.1 success criterion 2.4.4
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some table headings are missing a scope, this fails WCAG 2.1 success criterion 1.3.1
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lists of related links should be written semantically as a list, this fails WCAG 2.1 success criterion 1.3.1
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some links can't be used by screen readers, this fails WCAG 2.1 success criterion 4.1.2
We plan to fix the issues in due course.
Issues with forms
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there are forms that due to focus indicators may not be fully accessible to keyboard users and screen readers, this fails WCAG 21 success criterion 2.4.7
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there is one page where the input fields do not have unique ids, this fails WCAG 2.1 success criterion 4.1.1
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there are pages where the input fields can't identify what their purpose is programmatically this fails WCAG 2.1 success criterion 1.3.5
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there is one page where the form controls do not have labels, this fails WCAG 21 success criterion 1.3.1
We plan to fix the issues in due course.
Issues with files
- there may be some files that are not fully accessible or in a singular file format
We use Silktide tool to monitor any issues regarding accessibility and aim to fix any issues that has been found as soon as possible. We use Adobe Pro's accessibility checker to check the PDF documents and Microsoft Office Accessibility Checker to check any Microsoft Office files. We have also created a guidance for our staff how to make accessible documents, for more information on this, please see the SCULPT for Accessibility page. We aim to provide alternative file formats to ensure all users can access content in documents.
Issues with third-party applications
We use some third-party applications which might not all be fully accessible, but the third-party companies are either in the process of reviewing their applications or have reviewed the applications and given a statement when the issues are going to be fixed. For more information, please see below.
Adult Services Provider Portal by ContrOCC
Applying for a school place (Citizen Portal) by Capita, please read the accessibility statement for Citizen Portal.
Coordinate Sport Booking Website for school holiday activities, please read the Coordinate Sport accessibility statement
Coroners Portal by Civica.
CQC ratings by Care Quality Commission.
LifeCurve Assessment - Living well later in life (ADL Smartcare Limited). Please read the ADL Smartcare Limited accessibility statement
Planning Applications Search Service by Swift Datapro Software Limited. Accessibility statement: We are assessing the options for upgrading the current portal to meet accessibility regulations. We would anticipate that an upgrade to the system will take place within the next six months.
Modern.GOV.UK this system houses documents related to Council meetings. Due to the nature of the meetings the documents could be maps or documents produced by third parties. We are aware that some of the documents are inaccessible. There is work taking place to ensure training is given to those who create the documents.
Online library services by Sirsi Corporation. Accessibility statement.
Online payments by Civica, please read the accessibility statement for CivicaPay eStore2.
Registration Service by Civica.
Schools account payment by Civica. Accessibility statement: A fully accessible version is available upon upgrade. A business case has been submitted for approval of this.
Worcestershire Business Events Portal by Tractivity. Accessibility statement: Work to fix any accessibility issues is to be completed by 31 December 2021.
Disproportionate burden
We have not identified anything that qualifies as disproportionate burden as of yet, but we are still evaluating our site and may update this when we identify issues.
Content that’s not within the scope of the accessibility regulations
Regulations do not apply to the following content of a website or mobile application of a public sector body:
Archives
Content of websites and mobile applications qualifying as archives which are exempt from meeting the accessibility regulations: Worcestershire Archive and Archaeology Service Catalogue of Archives
Live video
Live video streams do not have captions. We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.
Older files
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.
Online maps
Geographic Information System (GIS) maps, online maps, mapping services are exempt from meeting the accessibility regulations.
Pre-recorded videos
Pre-recorded time-based media published before 23 September 2020 are exempt from meeting the accessibility regulations.
