Tell us about road or highway issues

Issues we don’t look after

Report an issue online

We carry out regular inspections of roads and pavements on our network, but we know that issues may come up between these inspections. These could be potholes or other road surface issues, damaged street lights, overgrown trees or missing lit bollards.

You can tell us about maintenance issues online by using our highways reporting application.

In an emergency

If your report relates to a risk to life, requiring immediate attention please contact West Mercia Police on 999.

Contact us out of hours (4.00pm to 9.00am)

For any other emergency situation or one that requires urgent attention please contact the relevant area and number as follows:

  • Bromsgrove and Redditch on 07921 309278
  • Wyre Forest (Kidderminster, Stourport-on-Severn and Bewdley) on 07894 599011
  • Malvern Hills (Malvern, Tenbury Wells and Upton-upon-Severn) and Worcester on 07875 033759
  • Wychavon (Droitwich Spa, Evesham and Pershore) on 07774 972567.

Track an existing issue

You can use track it to check if we already know about an issue or track the progress of an issue you’ve told us about.