Overgrown or fallen tree and shrubbery
Report an issue with overgrown trees or shrubbery.
We are only responsible for:
- any tree or vegetation growing from the highway surface
- ensuring that the highway is not affected by any tree/ vegetation that may be dangerous or create an inconvenience to passage
Do not report
We are not responsible for:
- trees or vegetation not affecting the public highway
- any tree touching wires
- fly-tipping as this is managed by your district council
For trees touching wires, please contact the appropriate apparatus owner shown below.
Telephone Wires - Contact BT Openreach:
- working hours 03316678301
- outside Working Hours 0800 0232023
- email email@example.com
Power lines - Contact Western Power:
- working Hours 01332827008
- outside working hours 0800 328111
- email firstname.lastname@example.org
Maintaining trees in private gardens
You are responsible for maintaining trees on your property and making sure they are safe. You can find a list of qualified tree surgeons on the Arboriculture Association’s website.
Before carrying out any work on a tree in your own garden, check whether the tree is protected by a Tree Preservation Order or is in a conservation area.
We have a hedge and tree policy which states that unless a tree or hedge is causing an extreme hazard to the public, we have to give the land owner notice to carry out the work themselves which can take up to 10 weeks or longer in total. Once this process is complete we will take appropriate action and recover any costs from the landowner.
Street lighting and road signs
Street lights and signs are not cleared of vegetation by the us.
If a tree or shrub on private property is covering a lamp column head, column base or sign then it is the property owners responsibility to cut back any overhanging tress or shrubbery.
Bird nesting season
It is a criminal offence to disturb an active nesting site.
Most birds nest between 1 March to 1 of August, this is known as Bird Nesting Season. However this is only a guide and a visual survey should be carried out before any work commences.