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Join the Library

If you are experiencing any issues accessing your account, renewing or reserving books please email us at librarieshq@worcestershire.gov.uk, call the customer contact centre on 01905 822722 or visit your local library to speak with a member of staff.;

Library membership is free for everyone!

If you would like to become a full library member the best way to do it is to visit your local library with proof of your name and address.

If you are a Worcestershire resident, you can join instantly online with a Digital library membership. This gives you free access to eBooks, eAudiobooks, eMagazines and other digital library resources and can be easily upgraded to full library membership when you are able to take proof of your name and address to a library building.

Join online

There are four main types of library membership.

Full Library Membership

To get a Full Library Membership you will have to visit a library and provide proof of your name (photographic evidence such as passport or driving license) and address (recent utility bill etc) to a member of library staff.

Read about Full Library Membership

Digital Library Membership

Digital Membership is available to all Worcestershire residents and provides instant access to free eBooks, eAudiobooks and eMagazines and a wealth of other online resources. You will be able to use your membership online straightway and reserve a book to pick up from the library of your choice.

Read about Digital Library Membership

Children's Library Membership (0-12 years)

Children aged between 0 and 12 years can sign up for Full Library Membership with a parent or guardian by visiting a library in person. The parent or guardian must also have full library membership in order to act as a guarantor for all loans made on child’s account.

Children and teenagers aged 8 to 16 years can join online using the Digital Membership form and get instant access to the Digital Library and eResources.

Read about Children's Library Membership

Young People's Library Membership (13-19 years)

Young people aged under 16 can get Full Library Membership, which includes access to computers and the internet, by visiting their local library with a parent or guardian who can act as a guarantor. Alternatively, they can join online using the Digital Membership form and get instant access to the Digital Library and eResources.

Read about Young People's Library Membership

I have lost my library card

If you have lost your library card, please visit a Worcestershire library and let a member of staff know and they can give you a replacement card.

If you don’t have time to visit your library to report a lost card, please email the staff so we can cancel your card until you can make it to the library or call the customer contact centre on 01905 822722.

Library byelaws and policies

You will need to understand the Library Byelaws before joining the library. There are also policies for donations and author offers and library stock and withdrawal. View the Library byelaws and policies

Customer Service Charter

Our promise and how we can work together. Download the Customer Service Charter