Here2help Worcestershire

What is Here2Help?

Here2Help is a service that offers support for people of all ages and is available for both residents and organisations to access information, advice, tools, guidance and local support available to them or others in the local community based on their needs.

Support available for Ukrainian Guests and their Hosts

Here2Help will be a key service to support those arriving and those sponsoring families as part of the Homes for Ukraine scheme to find out about services and activities available locally in Worcestershire.

If you have registered to be a sponsor as part of the Homes for Ukraine scheme, more information from Government will be available soon. There is a frequently asked questions section on the Government website if you have any questions at this stage.

If you have not registered to become a sponsor however would like to offer your individual support for when families arrive, you can register your interest to volunteer.

Local organisations or services who are in a position to provide practical or emotional support who are not already registered on the Here2Help Community Services Directory, can register their details on the Community Services Directory.

The link below takes you to a dedicated site offering support, signposting and updates. For emergency out of hours support please contact: 

Further details including how to donate money and supplies can be found on...

Support for Ukraine

Calling all charities, community groups, public sector, organisations and businesses!

Are you a charity, community group, public sector, organisation or business who provides services to the residents of Worcestershire?

Yes? Then we would like to offer you the opportunity to register your services on our new Here2Help Community Directory.

Register your service

Here2Help Community Services Directory


The new Here2Help Community Services Directory has been launched to help you search a wide range of services and support offered by charities, community groups, businesses, public sector and other organisations in your local area and across the whole of Worcestershire. Take a look at our......

Here2Help Community Services Directory

Please see the range of support and resources we offer below

Are you in need of help?

If you are vulnerable and need help during this difficult time but are unable to seek help from family, friends and neighbours, click below and complete a form and a helper will be in contact:

I need help


Become a Here2Help volunteer

We have received many kind offers of help and support from individuals across Worcestershire during the pandemic. We would love to hear from you if you could help as an individual volunteer.

I would like to volunteer


Household support fund



If you cannot complete the form online

A phone number has been set up to help those who cannot complete an online form. The dedicated number is: 01905 768053 then press option 3. The Here2Help opening hours are Monday to Thursday 9.00am to 5.00pm and Friday 9.00am to 4.30pm.

Residents Forum for new Here2Help Health and wellbeing Hub

We’re developing a dedicated Health and Wellbeing Hub and we’re looking for Worcestershire residents to be part of a focus group that meets regularly to help us shape this service.

If you have an interest in how the services we provide can help your community, we’re reaching out to you to join the group. Find out more information at Health and Wellbeing Hub – Resident Focus Group

Stay Connected

In Worcestershire, as a way of encouraging and supporting people to stay connected we have launched the Stay Connected Pledge. The Pledge works with organisations to ensure their groups and activities are inclusive, welcoming to all and provides opportunities to connect with others. Once organisations have signed the pledge they have access to the stay connected logo which is displayed on their marketing and promotion. If you would like more information about the pledge and how to sign please see the Stay Connected pledge page.

SEND Local Offer

Information and advice for children and young adults with disabilities and learning needs

Our Local Offer provides information about provision families can expect to be available across education, health and social care for children and young people who have Special Educational Need (SEN) or are disabled, including those who do not have Education, Health and Care (EHC) plans. You can find out about resources, services, support, activities and events at the SEND Local Offer.


Here2Help: Privacy and your information

How we use your information during this campaign can be found in the Coronavirus response and Here2Help Worcestershire Privacy Notice page.

Our campaign

Requests for help completed: 15897

Offers of help: 2982

(Updated: 24 January 2022)