
School and college travel assistance Direct Debit scheme
We are now able to offer the option of paying by Direct Debit.
Only complete a mandate if you have received a payment letter for transport for this school year.
About the scheme
- you are only able to join the Direct Debit scheme at the start of the Autumn and Spring Terms
- closing dates for Autumn Term mandates is the 31 August
- closing dates for Spring Term mandates is the 1 December
- you are not able to join the scheme at any other time – if you wish to pay for the Autumn Term or Spring term after these deadline dates, you will need to make a manual payment
- payments will be due on the 28 day of each month we cannot vary this date
- if joining at the start of the Autumn term the payment is split into 9 months, from October to June
- if joining at the start of the Spring term the payment is split into 6 months, from January to June.
- the October, November and December payments cover the Autumn term; the January, February and March payments cover the Spring term; the April, May and June payments cover the Summer term
- please be aware that if you only require one way travel, you will not be able to pay by direct debit
The Direct Debit monthly cost for each pass type is shown below:
Pass type | Monthly Direct Debit amount |
---|---|
Severn Card Zone 1 | £37 |
Severn Card Zone 2 | £58 |
Severn Card Zone 3 | £70 |
Post 16 | £70 |
Vacant Seat | £70 |
Missed direct debit payments
If you miss a Direct Debit payment, we will email you with details of how to make a repayment. If there will be any problem in repaying the contribution, please contact us to discuss.
We will send a follow up email if repayment is still not received and the transport will be cancelled if this is not received by the deadline date.
We will notify you by email before the operator is contacted.
Transport can be resumed on receipt of the repayment.
If you miss 2 or more payments in a term, you will no longer be able to pay by Direct Debit.
If you no longer require transport
If you no longer require transport and pay by Direct Debit, please return the pass to the address below and cancel the Direct Debit with your bank, once any outstanding payments have been made. Please note you will still be liable for costs until the pass is received back in the office:
Education Travel Team
Worcestershire County Council
County Hall
Spetchley Road
Worcester
WR5 2NP
Before you start
Have you received a payment letter yet? If not, please wait until you have before completing a Direct Debit mandate as we may not have processed your application and the direct debit will be rejected until after this time and may delay the setting up of your transport.
To complete an online mandate you will need:
- customer Number, from your payment letter
- pupil name
- name of payee
- contact details for payee
- account holder name
- account number
- sort code
- bank name
- bank address
Processing
- once submitted, the Direct Debit mandate will be processed and when all checks have been completed by ourselves and the bank, a payment schedule letter will be sent before the first payment is taken
- if the submission fails at any stage, you will be notified by email and another method of payment will need to be provided
- no pass will be issued until all checks have been completed and the Direct Debit has been accepted