
Artificial Intelligence (AI)
What AI is and how we are using it.
Artificial Intelligence (AI) means using computers and machines to do things that usually need human thinking. AI helps with many things we do every day. For example, it helps us find things on the internet, talk to virtual helpers like Siri and Alexa, and even keeps our money safe. AI is constantly improving.
AI is used in many ways in our daily lives. Search engines like Google use AI to find and rank webpages. Virtual assistants like Alexa and Siri learn from our speech and get better at helping us. Traffic apps use AI to predict traffic. Websites use AI chatbots to help with customer questions, and recommendation systems suggest things we might like based on what we've done before.
Our commitment to ethical AI
We have rules about how we use AI. These rules make sure we use AI in ways that are good for everyone. We have a list of approved AI tools and we check new AI ideas to make sure they are safe, fair, and useful.
How AI is helping us
We use AI to make our services better, safer and faster. Here are some ways we use AI: