Request services from early help family support

Coronavirus (COVID-19) information for professionals

Targeted Family Support (TFS) (Level 3) and Early Intervention Family Support (EFS) (Level 2) from 1 September are accepting referrals for intervention and support, please note that some of the intervention will be undertaken virtually using phone and video calls due to the current COVID-19 guidance.


If you think a family or young person could do with further support and would benefit from other early help services you can request this via our online form.

Who is this form for?

  • professionals requesting support for families who meet level two and three of the levels of need guidance and there is an identified need that requires support from a Family Support Worker
  • parents and carers who can refer themselves for support from early help services
  • young people aged 13 years and above who can refer themselves for support from early help services

If you are a parent or a carer of a child aged 18 years and under, or you are a young person over the age of 13 up to 18, live in Worcestershire and you would like some advice and guidance from a Early Help Family Support Worker then telephone: 01905 766796 - Open Monday to Thursday from 9.00am to 5.00pm and Friday from 9.00am to 4.30pm.

Please be aware that we will need to record some information about you and the advice we give as this is not a  help line and or anonymous service. Information will be recorded and held in line Worcestershire Children’s Services recording procedures and data protection.

Complete a request for support form

Are you a professional completing this form on behalf of the family?

Take a look at our video guide on how to complete the request support from early help family support referral form.

Please note: all information within this video is fictitious and does not relate to any real people

Are you worried a child might be at risk?

If you are worried about a child you can make a referral to Children's Social Care