Please log into your CSD portal using the link below.

Log in to CSD Portal

Your username will be your email address that you registered with. If you continue to experience any login issues, please contact us at StrengtheningCommunities@worcestershire.gov.uk.

If you need to reset your password please follow the link below, enter your email address used to create your account and follow the instructions in the automated emails.

Forgotten Password

If you run an organisation, charity, service or group that contributes towards the improvement of Health and Wellbeing of residents in Worcestershire please submit an expression of interest by completing the webform. 

Expression of Interest webform

Once the team receive your form, we’ll review your submission against our directory criteria.

If approved, you will be contacted by email with instructions and next steps to complete your registration. This will include automated emails containing links to ‘create an account’, ‘log into your CSD portal’ to complete your registration form.

Once you have completed your full registration the Strengthening Communities team will review the information before accepting and making your listing live and available on the directory. You will receive status updates by automated email notifications.

Please note, if we feel your submission isn’t suitable, we will let you know and you will have the opportunity to review and re-submit based on any recommendations.

If you need any support, please contact us at StrengtheningCommunities@worcestershire.gov.uk.

Your listing is the way you can communicate with residents through the Community Services Directory. To create that impact and to let people know who you are, your information will need to reflect the service you provide, be clear and easy to understand and up to date. When building or updating your listing, it’s good to have the following in mind:

• keep your information easy to read and include any contact information
• use all the fields on the form, to give people as much detail as possible
• select all categories relevant to your service or activity
• consider keywords and key terms in your service description that someone may use to search for your service – try not to use jargon or industry specific wording that others may not recognise
• if you have multiple services to offer, create a listing for each service - multiple services can be added and managed in your CSD portal
• if you have a time sensitive service or project which will end on a specific date, consider entering the service end-date when registering
• after the service-end date has passed the listing will automatically go dormant and will no longer display on the directory. You can reactive the service again by logging into your portal and reviewing your service details
• include a website where possible and any links to your social media accounts
• keep your listing up to date – annual review reminders will be sent by email, to keep your listing available and visible you must complete all review requests

If you have a listing on the directory you can log into your CSD portal to manage your listing details, administration contacts, and professional accounts. 

Log in to CSD Portal

We will periodically request you complete a review so that the information on the directory is up to date. If you notice anyone else’s information is incorrect, please get in touch and let us know. Email us at StrengtheningCommunities@worcestershire.gov.uk.

We would like to make you aware of further services that may be of benefit to you so please tick the communications consent box during registration. This means we may be able to send you information on funding opportunities, networks and events or awareness weeks and promotions you may want to be involved with.

We also have a ‘community funding and projects’ page where you will find resources, and a range of useful information to help people actively participate in their communities. You can find out more by visiting Community projects and funding.