Housing, finances and debt

Housing, finances and debt

Support and guidance resources.


Housing support

North Worcestershire Basement Project

Basement offers support to children and young people aged 16 to 25 years old who are homeless or at risk of being homeless, offering a drop in centre and floating support across communities

St Basils

St Basils work with young people to help develop the skills to find and keep a home, grow their confidence, increase opportunity and reduce homelessness


The YMCA offers supported housing to children and young people, along with access to education and training to help build life skills and engage within the community

Wyre Forest and South Worcestershire Nightstop

Providing safe, emergency, temporary accommodation and family mediation for homeless young people between 16 and 25 years

Redditch Nightstop – Homeless Prevention and Support Services

Redditch Nightstop provides emergency accommodation, supported lodgings, support and learning opportunities for those aged between 16 and 35

Housing advice

Each council in Worcestershire offers a housing options service which provides specialist housing advice. The service is accessible to anyone requiring housing advice, experiencing homelessness or threatened with homelessness.

Fire Safety

Hereford and Worcester Fire and Rescue Service offer a free online home fire safety check which will provide actions and advice to help make your home a safer place and protect you and your family from the risks of fire. You may also be offered a free Home Fire Safety Visit. Click the links below to find out more:

Finances and debt

Finance support

Money and legal

Information and advice on how to support your family with money and legal matters

Money, debts, budgeting and welfare support

Managing finances such as paying bills and planning for the future can be difficult

Worcester City Citizens Advice 

South Worcestershire Citizens Advice

CAB (Citizens Advice Bureau) can help with benefits and pensions, debt, money advice, housing, employment, relationships and family issues, community and home support, social care, consumer, energy tariffs and disputes, immigration, and many other issues. If you are not sure whether we can assist you, please do not hesitate to contact us.

Our service is completely free because we believe nobody should feel unable to ask for help because of cost. We keep the service free by raising funds to support the service and via the huge commitment and support of our volunteers.

All the advice we give is independent, confidential and impartial. We value diversity, promote equality and challenge discrimination. We also use our experience of clients’ problems to campaign for improvements in the laws and services that affect everyone.

Loan sharks 

For advice and how to report a concern.
Anyone can be a victim of a loan shark your family, friends, neighbours and even you. It’s not always easy to spot a loan shark as they come in all shapes and sizes and will at first appear friendly, just part of the community. It is when you can’t pay that they will turn on you. Find out what a Loan Shark is.

Benefits and financial support 

Government website with financial and benefit advice for families with children.

Employment and opportunities

Worcestershire Healthy Minds Employment Support Service
Mental Health Matters are working in partnership with Worcestershire Health and Care NHS Trust to provide employment related support to individuals who are accessing the Worcestershire Increasing Access to Psychological Therapies service, Healthy Minds

Worcester Job Centre Plus

Your local job centre can administer claims Jobseeker's Allowance, Incapacity Benefit, Employment and Support Allowance and Income Support.

Worcester Jobcentre Plus

Loan sharks

We know 18 to 24 year olds are at particular risk of being targeted by loan sharks in the current climate.

Where to turn for help when you think you have borrowed from a loan shark (YouTube Video)

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