Applications for a Licence to Drive a Private Hire Vehicle will only be processed when an applicant has undertaken the one-day training and assessment course.

This course is operated by Worcestershire County Council.

The driver assessment process consists of the following subject areas:

• safeguarding children and vulnerable adults
• CSE awareness
• Modern Slavery
• county lines
• face to face English assessment (followed by a recorded interview where there are any concerns)
• licence conditions
• vehicle conditions
• the licensing process
• enforcement and compliance
• plying for hire
• The Health Act 2006
• Environmental Protection Act 1990
• customer safety
• customer care
• Disability Awareness (Equality Act 2010)
• road and passenger safety
• personal safety

The course lasts approximately 6 hours and applicants must sit and pass a written multiple-choice test following the training, 75% correct is required to pass.

The test can be sat three times.  If you fail the test all three times you will need to wait twelve months before you can start the process again.

The cost of attending the full Private Hire Training and knowledge course including the multiple-choice test is £100.00. This covers the training course at £60 and the practical test at £40.

Please note that when attending the course:

The documents listed below must be produced to the trainer during the registration process.

• printed or electronic copy of your e-mail confirmation.
• photographic Government issued identification (e.g photocard driving licence, passport, residency card etc).

Failure to produce the documents on request will lead to you being refused entry to the course.

If you arrive late, you will not be accepted on the course, and will have to pay again to attend at a future date. 

Hackney Carriage and Private Hire Vehicle drivers should be able to communicate satisfactory in English with customers, in order to be considered a fit and proper person to hold a licence. Should, in our opinion, you fail to meet this basic standard you will not be able to take the written test until we believe you meet the standard required.

You must ensure you meet this basic standard before proceeding through the application process as no refund can be given once you have attended the course.