My energy supplier has ceased trading – what should I do?
If your energy supplier leaves the energy market and is no longer trading, don't panic!
Ofgem, the energy market regulator, offers the following advice;
- take a current meter reading
- don't try to switch provider, Ofgem will appoint a new provider
- the new provider will contact you
- ask about their cheapest tariff that meets your needs
- if you would like to switch provider, now is the time to shop around for a new deal