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Copy and Replacement Certificates

Copy Certificates

Coronavirus (COVID-19) - Update 18 January 2021

Certificate production and services update

During the current restrictions we have had to bring forward the cut off for express certificates from 3:00pm to 12 noon.  We apologise for any inconvenience this may cause.

Due to the current exceptional circumstances we cannot currently guarantee we will be able to despatch certificates within our normal 15-day timescale. We apologise for any inconvenience this may cause.

Note: Death certificates from recently registered deaths are not affected by this delay.

Royal Mail information

Due to Coronavirus (COVID-19) Royal Mail have changed how they are delivering their special and signed for services.

Please read the updated information on their page, as delivery of your certificates will be affected by this. 

Website: Royal Mail Coronavirus COVID-19 changes to the services (opens in a new window)


Information about replacing or correcting birth, death, marriage and civil partnership certificates.

Copy Certificate Services

Services
Service Price Production Delivery Sent via
Express Service Statutory price per certificate £35.00

Ordered before 3:00pm: production same working day

Ordered after 3:00pm: production next working day

Ordered before 3:00pm: delivered next working day

Ordered after 3:00pm: delivered within 2 Working days

Sent via Royal Mail Special Delivery (tracking provided, signature required on delivery)
Standard Service UK Statutory price per certificate:
£11.00
Statutory production time for this service is within 15 days of ordering. We will endeavour to despatch within 5 working days. Delivered within 2-3 working days from despatch. Sent via Royal Mail 1st Class Signed For (recorded mail, signature required on delivery)

Standard Service Overseas

Statutory price per certificate:
£11.00

Postage cost: £6.00

Statutory production time for this service is within 15 days of ordering.  We will endeavour to despatch within 5 working days. Delivered within 5-7 working days from dispatch. Sent via Royal Mail International Tracked and Signed For (tracking provided, signature required on delivery)

 

Type of certificate issued

All certificates issued by Worcestershire Registration Service are known as 'certified copies of an entry'. This means that it is a legal copy of the registration contained within the Birth, Marriage, Death or Civil Partnership Register. 

Birth certificates issued by Worcestershire Registration Services are the 'full birth certificate'. This is the one that includes parents' details and is used to obtain passports, open bank accounts, for Job applications, Driving licences  etc.  We no longer issue short birth certificates.

Unable to apply and pay online?

If you are unable to pay by debit/credit card you can apply by post and pay by cheque, please download and fill in an application form:

Your completed form should be returned by post to:

Worcestershire Registration Services
County Hall
Spetchley Road
Worcester
WR5 2NP

Cheques should be made payable to Worcestershire County Council.

Please be aware Self Addressed Envelope's (SAE's) or Return Business class envelopes are no longer accepted and cannot be used as a substitute to the payment of the service charges above. Any application received with the incorrect fee will be returned and any SAE's received by Worcestershire Registration Services will also be returned to you unused.

Is there an error in the certificate?

If the information in the certificate is incorrect, please contact us so we can help you with the problem.

Email: registeroffice@worcestershire.gov.uk

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