Applications for September

Application received via the online application form, from 1st March of the same year:

• acknowledgement email automatically sent containing the EDT number, to be used to access the Application Tracker – please keep this safe as you will need to refer to this
• application shows on the application tracker, 24 hours after being submitted
• application received in Education Travel – a decision may not be made immediately and it may take several weeks for the application to be looked at during our busy times.
• application assessed and a decision made as to eligibility
• acknowledgement letter sent to the home address to advise if eligible or not
• passed to the Transport Commissioning Team Team to allocate the relevant contract or local bus option
• for under 16 eligible students, a pass will be sent out for the start of the new term
• for post 16 eligible students, a payment letter will be sent out, once an allocation has been made
• for non-eligible students who cannot be offered a pass immediately but who are added to a Vacant Seat waiting list, a letter will be sent to confirm this.
• a reject letter will be sent to any student we cannot offer any form of transport to

For in year applications

• the same process as above applies to in year applications, although we aim to process an application within 20 working days
• the pass will be sent out as soon as an allocation has been made, for eligible students and once a payment has been received, for non-eligible or post 16 students