We know some parts of this website aren’t fully accessible:

• heading structures in page content may not always be logical
• the maps aspects within the website may be difficult to use on mobile devices or when zoomed in
• some functions within the map content maybe difficult to navigate for keyboard or screen reader users
• some focus states may not be easily visible when using a keyboard
• some form elements may not be labelled sufficiently for screen reader users

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliance issues identified below:

• Headings are not always logical and in places skip a heading level (this relates to WCAG criteria 2.4.10 Section Headings)
• The logo in the form does to contain alt text (this does not meet WCAG criteria 1.1.1 Non-text Content)
• In the map areas of the website the web pages are not contained by landmarks (this does not meet WCAG criteria 1.3.1 Info and Relationships)
• The submit button within the form does not meet minimum colour contrast requirements (this does not meet WCAG criteria 1.4.3 Contrast -Minimum)
• In some places on the form the ARIA role attribute isn't always appropriate for the element, or the ARIA role doesn’t contain children (this does not meet WCAG criteria 1.3.1 Info and Relationships)
• Some buttons on the website do not have an obvious colour contrast on focus or selected states (this does not meet WCAG criteria 2.4.13 Focus Appearance)
• When the map is filtered the options to see other routes disappear and it is hard to return to the original view using only a keyboard (this does not meet WCAG criteria 3.2.3 Consistent navigation)
• When zooming into the site, the container menu of the map locations becomes obscured and difficult to scroll through (this does not meet WCAG criteria 2.4.11 Focus Not Obscured Minimum and 1.4.10 Reflow)
• There are duplicate links to the survey that are all labelled the same, yet some may point to a pre-populated form for a specific area (this does not meet WCAG criteria 2.4.4 Link Purpose - In Context)
• Some PDFs created by the website are not fully accessible

This statement was prepared on 14 July 2025. 

This website was last tested during July 2025. The testing was carried out using the following methods:

• Axe Developer Tools to check the underlying code
• keyboard only access testing a selection of user journeys
• NVDA screen reader testing a selection of user journeys
• zoom up to 400% to test that the site is responsive

The statement was last reviewed on 14 July 2025.

We are working closely with our website provider to address accessibility issues identified in this statement.

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please contact: equality@worcestershire.gov.uk.

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page, please contact: equality@worcestershire.gov.uk.

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).