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  5. Retail, Sales and Customer Service - Petrol Station Assistant

Retail, Sales and Customer Service - Petrol Station Assistant

Title

Retail, Sales and Customer Service - Petrol Station Assistant

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Overview

Petrol station assistants serve customers who buy petrol or diesel at a petrol station. Most petrol stations also sell things like food, newspapers, and maps. Petrol station assistants need to be polite, friendly, and helpful to customers.

Key Activities
  • Serving customers who have bought petrol and other items in a petrol station
  • Switching on the petrol pump so that customers can fill their cars
  • Serving customers who want to use the car wash
  • Taking payment from customers
  • Helping customers who have a problem in using the pumps
  • Filling the shelves in the petrol station shop
  • Dealing with petrol deliveries
  • Checking the till at the end of the day
Workplace

Petrol stations may be in towns, out-of-town shopping centres, motorway service stations or in the middle of the countryside. Working is mainly inside.

Working Hours

Petrol station assistants usually work about 37 hours a week. Many jobs only offer part-time work. Petrol station assistants are likely to work mornings, late nights and weekends.

Salary

Starting salary: £13,500

Qualifications

Some employers may ask for GCSEs at grades 9 to 4 (A* to C) in English and maths, some may be more flexible. You could also apply for an apprenticeship. If you have an EHCP you may be able to apply under the DfE exemption which allows the apprentice to use Entry level 3 English and Maths qualifications.

The apprentice would have to be component enough to successfully achieve all other aspects of the apprenticeship requirements, become occupationally competent and achieve Entry Level 3 in English and Maths before the end of their apprenticeship.

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