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  5. Retail, Sales and Customer Service - Library Assistant

Retail, Sales and Customer Service - Library Assistant

Title

Retail, Sales and Customer Service - Library Assistant

RAG SCORE

Amber

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Watch this Library Assistant video...

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Overview

Library assistants help librarians to manage the day-to-day running of a library.

Key Activities
  • Help users access print and online resources
  • Organise IT access and answer library users' queries
  • Check materials in and out
  • Deal with counter, phone and email enquiries
  • Catalogue new resources
  • Shelve returned items and arrange repair of damaged materials
  • Promote collections or new library resources
  • Make sure copyright licence agreements are followed
  • Maintain databases and records
  • Help with events and activities like storytelling or author sessions
Workplace

You could work at a library, at a school, at a college or at a university.

Working Hours

Library Assistants tend to work between 34 to 36 hours a week. You could work evenings and weekends on shifts. 

Salary

Starting: £17,000

Experienced: £23,000

Qualifications

You can apply for a job as a library assistant if you have some experience of working in a library, an archive or information service, for example as a volunteer. You may need GCSEs grades 9 to 4 (A* to C) or equivalent, including English, to apply.

Experience working in an administration, customer services or IT role would also be useful for applying directly.

 

You could do a library, information and archive services assistant advanced apprenticeship.

This typically takes 18 months to complete as a mix of workplace learning and off-the-job study. If you have an EHCP you may be able to apply under the DfE exemption which allows the apprentice to use Entry level 3 English and Maths qualifications. The apprentice would have to be component enough to successfully achieve all other aspects of the apprenticeship requirements, become occupationally competent and achieve Entry Level 3 in English and Maths before the end of their apprenticeship.

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