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  5. Retail, Sales and Customer Service - Estate Agent

Retail, Sales and Customer Service - Estate Agent

Title

Retail, Sales and Customer Service - Estate Agent

RAG SCORE

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Overview

Estate agents sell and rent out commercial and residential property, acting as negotiators between buyers and sellers.

Key Activities
  • Value properties
  • Contact people looking to buy or rent about potentially suitable properties
  • Arrange viewing appointments and show clients around properties
  • Get feedback on viewings
  • Negotiate between buyers and sellers
  • Generate sales leads for mortgages and conveyancing
  • Call, email or meet with solicitors, financial advisers and surveyors
  • Manage auction sales
  • Work to meet sales targets
  • Update computer records
Workplace

You could work in an office, at a store, at a client's business or at a client's home.

Working Hours

Estate Agents tend to work between 35 to 40 hours a week. You could weekends on a rota. 

Salary

Starting: £19,000

Experienced: £40,000

 

Estate agents often work on commission. This means that you have a basic salary and also earn a percentage of the sale or rental price of any property you sell or rent. You might start on a guaranteed salary for a few months and then move to a commission based salary.

Qualifications

You may be able to start as a trainee sales negotiator and learn on the job.

You could also start as an administrator in an estate agents or lettings company and work your way up.

Local knowledge of the area where you'll be working would be an advantage.

 

It's not essential to go to university to do this job but you may have an advantage with a foundation degree, higher national diploma or degree.

 

Some estate agents offer an intermediate apprenticeship as a junior estate agent. 

If you have an EHCP you may be able to apply under the DfE exemption which allows the apprentice to use Entry level 3 English and Maths qualifications. The apprentice would have to be component enough to successfully achieve all other aspects of the apprenticeship requirements, become occupationally competent and achieve Entry Level 3 in English and Maths before the end of their apprenticeship.

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