Leisure and Sports - Tourist Information Centre Assistant
Leisure and Sports - Tourist Information Centre Assistant
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Tourist information centre assistants give information to visitors about transport, tourist attractions and local services and activities.
- Answer customer queries in person, by phone and email
- Do research using things like the internet, travel guides and timetables
- Provide accurate information on things to see and do and where to stay
- Make bookings for travel, entertainment, visitor attractions and accommodation
- Set up displays within the centre and re-stock literature
- Keep up to date with local accommodation, places to visit, activities and events
- Act as an ambassador for the local area and attractions
- Serve and sell souvenirs and other items from gift shop
As a Tourist Information Centre Assistant, you could work at an information centre, at an airport, at a port or in a museum.
You may need to wear a uniform.
Tourist Information Centre Assistants tend to work between 28 to 30 hours a week. You could work evenings, weekends and bank holidays.
Starting: £15,000
Experienced: £25,000
There are no set entry requirements but it may help if you have:
- a good knowledge of the local area and its attractions and facilities
- experience of customer service
- the ability to speak one or more foreign languages
You could apply directly for jobs or you could take a college course like Level 2 Award in the Principles of Customer Service in Leisure, Travel and Tourism. You may need 2 or more GCSEs at grades 9 to 3 (A* to D), or equivalent, for a level 2 course.