Whenever you are considering arranging for anyone to collect any waste from your household, always carry out the following checks:
Don’t be afraid to ask questions - you have a duty of care to take reasonable steps to prevent someone else dumping your waste unlawfully. Always ask a carrier what exactly is going to happen to your waste and seek evidence that it is going to be disposed of appropriately. A legitimate, professional waste carrier who wants your business should not object to being asked reasonable questions.
Ask for details of their waste carrier registration - if you are using a waste carrier to remove household, garden or construction waste you can check if they are registered waste carriers by searching the Environment Agency's public register of waste carriers.
Record the vehicle registration numbers of any vehicle used by a private waste carrier to take your waste away. The waste carrier may be less likely to illegally dump your waste if he is aware that his vehicle registration and details has been recorded and that he can be traced. If waste is found dumped illegally and traced back to you, investigators will have more information with which to trace the culprits; the more information that can be provided, the greater the probability of us being able to tackle those responsible.
Ask for a proper invoice and receipt. Never pay cash. A legitimate waste carrier will be happy to accept card payments.
Never accept unsolicited offers to have waste taken away.
Get more than one quote and expect to pay a reasonable fee - the fees that legitimate waste carriers have to pay to dispose of waste that they collect are not cheap. An unusually low quote, or an offer to take rubbish away for free in order to profit from any scrap metal that may be among it, should be treated with suspicion.
Remember - always ask for their waste carrier number and if in doubt check their details with the Environment Agency - it is you that could face a fine of up to £5,000 if you do not and your waste ends up dumped illegally.