If you need to contact us
Before you contact us, please consider using our website first. Most people are able to find the information or service they need on our website without contacting Customer Service.
Did you know you can report the following issues online:
- Bridges and structures
- Drainage and flooding
- Gritting routes and grit bins
- Other road and footway issues
- Overgrown or fallen trees and shrubbery
- Pothole or damaged road surface
- Street lighting
- Track an issue you have already reported
If you can't find what you need using our website and really do need to contact us, please get in touch online using webchat or by emailing us.