Paying for care

You might find the information and advice you are looking for on our webpages:

General enquiries about paying for care

For queries about ongoing direct debit payments or you have a query about your bill please call 01905 844543.

For other queries please call us on: 01905 768053.

Opening hours are Monday to Thursday 8:30am to 5pm and Friday 8:30am to 4:30pm.

For information and advice about:

your direct payments budget and its use you can speak to your social work team.
managing your direct payment account email directpaymentsteam@worcestershire.gov.uk
your prepayment account including passwords or PINS please contact Prepaid Financial Services on 0207 127 0743
finding a personal assistant, being an employer or managed direct payment accounts contact Barrie Bookkeeping and Payroll Solutions, Telephone: 01902 912896, Email: DP@barriebookkeeping.co.uk

For a discussion about your needs and whether you might be eligible for direct payments please contact care and support