Worcestershire County Council is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We are actively working to increase the accessibility and usability of our website and in doing so adhere to many of the available standards and guidelines.

We offer the following accessibility features on our site:

  • sitemap
    This is linked to at the bottom of every page in the footer. 
  • 'skip to content’
    At the top of every page is a link that is spoken by screen-reading software and will appear when 'tabbed to' using a keyboard. It is the first link and, when selected, will skip past the rest of the menu items and commence at the beginning of the main page content.
  • headings and navigation menus
    HTML heading tags are used to convey document structure. H1 tags are used for main titles, H2 tags for subtitles etc. Navigation menus are marked up as HTML lists. This ensures that the number of links in the list is read out at the start and it can be skipped easily. We also provide consistent navigation.
  • change colours and font size feature allows you to adapt our website to suit your needs
    The settings you choose will be saved for future visits. Should you wish to return to the standard settings, use the "Reset" button. 

Accessibility and usability of our site 

This website endeavours to conform to level Double-A of the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 2.1 (opens in a new window)

Whilst Worcestershire County Council strive to adhere to the accepted guidelines and standards for accessibility and usability, it is not always possible to do so in all areas of the website. We are aware that some of our existing forms and pdf files are not fully accessible, to address this issue we have created a checklist for staff to use when creating any new pdf files for the site to ensure they adhere to the accessibility and usability standards. 

It is impractical to make all non-HTML documents accessible due to volume and complexity. All future non-HTML documents we add to the website will be made accessible for conformance.

We are also aware that some internal applications and externally hosted systems do not comply with accessibility and usability standards.  We are planning to make changes to our hosted applications and send recommendations to our third party suppliers to address the current issues. 

Parts of our site that currently are not fully accessible - exceptions 

The following parts of the site are not level Double-A compliant. 

On our website 

Some of our own web applications need improving and we are working through these. Some are old software that we cannot easily change. 

From external websites 

Some parts of this site link to or use content provided by other websites and these are not always as accessible as our site. Examples of these are: 

  • Video from YouTube
  • Webcasts from Public-i
  • Tweets and the Twitter panels from Twitter
  • Maps from Google
  • Photos from Flickr
  • Surveys using SurveyMonkey
  • Share button from Add This
  • Facebook widgets 
  • links to external websites

Useful links 

Contact Information

We are always looking at ways to improve accessibility on our website. If you've experienced any accessibility problems whilst using this site, we would welcome your suggestions and comments - please email at