Before you start

If you already have a Disabled Bus Pass (without a companion), you will NOT be able to apply online. You will need to email your name, address, current bus pass number, and proof of eligibility to ConTravelAdmin@worcestershire.gov.uk 

If you are eligible for a bus pass, you can expect to receive your pass within 28 days of all evidence being received.

You will need to provide

Proof of eligibility

To qualify, you will need to provide a copy of one of the following:

Disability Living Allowance (DLA)

• proof of higher rate care component of DLA
• the award date should not have expired
• the evidence should be dated within the last 12 months

Personal Independent Payment (PIP)

• a score of 8 or more points for the "planning and following a journey" activity under the mobility component of PIP
• the award date should not have expired
• please supply the PIP award letter, including front page and the mobility points page
• we cannot accept Yearly Update letters

A photograph of yourself

• the photo should be a passport style photo, which is focused on the face, and in colour
• you can read about photograph requirements here: How to upload photos 
• if you are unable to upload your photograph, you can post a photo to us
• postal address is available at the end of the application process

Proof of address in Worcestershire

Please provide one of the following:

• a copy of a utility bill from within the last year
• a copy of a bank or credit card statement from within the last year
• a copy of a Council Tax bill from within the last year
• a copy of your driving licence

If you are eligible for a Disabled with Companion Bus Pass, you can expect to receive your pass within 28 working days of all evidence being received.

Apply online