Report a Gritting, Ice or Snow Issue
Before reporting an issue, please read our Winter Service Policy.
What we need from you
You will be given the option to pinpoint the location using our mapping tool. Please use 'Additional Location Information' fields, where provided, to describe the exact location and whether on the road, verge or pavement.
Who is Responsible?
The County Council, as the Highway Authority, is responsible for providing a winter service on adopted public highways within the county except for motorways and trunk roads.
What we will do
The Highways department review all requests received each day and determine the most appropriate action based on both the details you provided and any policies and procedures currently in operation.