Please quote your National Insurance number or Pensioner Payroll number on all correspondence and be aware that we cannot provide financial advice.
- by email: pensions@worcestershire.gov.uk
- by post: Worcestershire Pension Fund, County Hall, Spetchley Road, Worcester, WR5 2NP
- by phone: See contacts listed below
Teachers: for information on your pension scheme please contact the Teachers’ Pension Scheme (opens in a new window), or if Liberata are your school’s payroll provider email WccSES@liberata.com.
If we contact you by email and that email includes personal information, we will make use of Cisco Registered Envelope Service (opens in a new window) unless you have emailed us from a secure email domain like Gmail, Hotmail and Yahoo.
Address changes
For your protection we cannot take these over the phone. Please advise us in writing or scan and email us our Notify Change of Personal Circumstances Form.
Appointments
If you would like to see a member of the pensions team please email or telephone the relevant person to make a mutually convenient appointment at County Hall.
Deaths
When a member dies it is important that whoever is looking after their affairs lets us know as soon as possible, so that we can:
- stop the pension being paid (if the member was a pensioner)
- put in place any new pensions which may be due
If you need to notify us about a death, as you have not already used the Tell Us Once service (YouTube video - opens in a new window) that helps bereaved citizens inform many government organisations and public sector pension providers, just once, of a death, you can email pensions@worcestershire.gov.uk a completed death notification form or phone us:
- surnames from A to D: Karen Philpott kphilpott@worcestershire.gov.uk 01905 846596
- surnames from E to H: Lynette Lewis llewis@worcestershire.gov.uk 01905 846584 - non-working days Monday and Friday
- surnames from I to P: Nigel Henry nhenry@worcestershire.gov.uk 01905 846528
- surnames from Q to Z: Sharon Elt selt@worcestershire.gov.uk 01905 845382
Current / deferred member address changes and death grant nomination forms
- Mandy Cook mcook@worcestershire.gov.uk 01905 845895
Employer contributions
- Anna Vile avile@worcestershire.gov.uk 01905 843548
New starters / refunds
- surnames from A to G: Lisa Hadley lhadley@worcestershire.gov.uk 01905 843545
- surnames from H to P: Caroline Wiggin cwiggin@worcestershire.gov.uk 01905 845904
- surnames from Q to Z: Karen Plumpton KPlumpton@worcestershire.gov.uk 01905 844 593
Pension estimates and deferred benefits
- surnames from A to G: Laura Jones ljones12@worcestershire.gov.uk 01905 844362
- Estimates: surnames from H to O: Emily Stanfield estanfield1@worcestershire.gov.uk 01905 846561
- Deferred benefits: surnames from H to O: Judith Carpenter jcarpenter@worcestershire.gov.uk 01905 845815
- surnames from P to Z: Lynda Edwards ledwards@worcestershire.gov.uk 01905 846551
Pension payroll and actual retirement calculations
- surnames from A to D: Karen Philpott kphilpott@worcestershire.gov.uk 01905 846596
- surnames from E to G: Lynette Lewis llewis@worcestershire.gov.uk 01905 846584 - non-working days Monday and Friday
- surnames from H to P: Jo Griffiths jgriffiths3@worcestershire.gov.uk 01905 843964
- surnames from Q to Z: Sharon Elt selt@worcestershire.gov.uk 01905 845382
Pensioner address and bank changes
- Graham Gurney ggurney@worcestershire.gov.uk 01905 845766 (non-working days Monday and Friday)
Transfers in of previous LGPS service to Worcestershire Pension Fund
- surnames from A to F Ben Jones bjones4@worcestershire.gov.uk 01905 845092
- surnames from G to P: Julie Meadows jmeadows@worcestershire.gov.uk 01905 845157
- surnames from Q to Z: Louise Walters lwalters2@worcestershire.gov.uk 01905 846121
Transfers out / Cash equivalent transfer values / Purchase of additional pension
- surnames from A to L: John Griffiths jgriffiths2@worcestershire.gov.uk 01905 845112
- surnames from M to Z: Stuart Wishart swishart@worcestershire.gov.uk 01905 846203
Other - general
- Chris Frohlich - Engagement Manager cfrohlich@worcestershire.gov.uk 01905 844004
- Suzie Hawkes - Benefits and Payroll Team Manager shawkes@worcestershire.gov.uk 01905 843647
- Amanda Lewis - Membership Team Manager ajlewis@worcestershire.gov.uk 01905 845329
- Judith Carpenter jcarpenter@worcestershire.gov.uk 01905 845815
- Emily Stanfield estanfield1@worcestershire.gov.uk 01905 846561
- Isobel Walters iwalters1@worcestershire.gov.uk 01905 643557
Other - investments
- Rob Wilson – Finance Manager – Pensions, Treasury Management and Capital rwilson2@worcestershire.gov.uk 01905 846908
- Michael Hudson - Chief Financial Officer mhudson@worcestershire.gov.uk 01905 845560