Payments

You will be sent a payment request via email once transport is allocated. Please do not make payment unless you have received this email.

Before you start

• do not make a payment unless you have submitted a transport application and have received a payment letter from us
• you will need the Education Travel Number or Your Ref Number, found in the payment letter, please note this is not the EDT number issued when you submitted the application form, the bus service number or the Eligibility Code
• payments are dealt with as quickly as possible, however, please note that this can take up to 10 working days to process during our busy periods

Make a payment