There is no legal requirement for local authorities to have an appeals procedure in place if someone disagrees with their application being rejected on the grounds of eligibility. However, we have put in place the following appeals process.

Stage 1

If you are refused a Blue Badge you may request a review of a Blue Badge decision. This internal review must be made in writing or email to our Blue Badge team, detailing the reasons for the review to be done supplying your reason(s) along with any further evidence to support your application in order to assist with the review process. This must be received within one calendar month of the date of the initial refusal letter or email  that was sent to you. Details of where and who to send your appeal to will be contained within the email or letter you receive, but are also listed below: 

• email address: BBAdmin@worcestershire.gov.uk
• postal address: Mr Paul Appleyard, Customer Services Manager, Customer Service Contact Centre, PO Box 895, Worcester WR4 4FB

The request for review will be passed onto a senior officer on the Blue Badge team who will review the application in light of any new evidence or circumstances declared. The reviewing officer may request whatever relevant further information they feel necessary in order to arrive at a decision.

You will be advised of the outcome of the stage 1 review in writing or email within 28 working days of the original request or within 28 working days after supply of all the requested information.

Stage 2

If the senior officer upholds the decision to refuse a badge, you may write to or email the Blue Badge team to request a stage 2 review. You must request this within one calendar month of the date of stage 1 refusal letter. This will then be passed to a senior manager in Worcestershire County Council. You will be advised of the outcome of the stage 2 review in writing or email within 28 working days of the stage 2 request or within 28 working days after supply of all the requested information.

This decision is our final decision and no further internal right of review or appeal exists.