Family Hub Consultation

Two women walking away from the camera holding the hands of a small child

Family Hub Consultation

We want to hear from families in Redditch and Wychavon about what is important to you and the help and support you need.

Family Hub Consultation - Redditch and Wychavon

Family hubs aim to provide joined-up help, support and services to children, young people and families from pregnancy through to the age of 19 years old (or 25 for young people with special educational needs and disabilities).

Hubs are not necessarily about creating new buildings but focus on bringing services together and changing the way family help and support is delivered locally. Services may be delivered from a mixture of locations such as children’s centres, libraries, schools etc as well as delivered online/ virtually or in the home.

Please help us by answering the following short survey so we can hear from families about what is important to you and the help and support you need.

The surveys are anonymous, confidential and open to everyone living in Redditch and Wychavon.

Anyone who completes the Family Hub Consultation will have the opportunity to enter a free prize draw to win one of four £50 supermarket shopping vouchers.

The surveys close at midnight on Sunday 30 April 2023.

Terms and Conditions for Family Hub survey prize draw (2023)


  • "The Council": Worcestershire Council
  • "Entrants": Residents of Redditch and Wychavon who completed the Family Hub survey, 
  • "Closing Date": Midnight on Sunday 30th April 2023.
  • "Prize": 1 of 4 £50 gift cards for a supermarket of the winner’s choice (2 per District)

Terms and Conditions:

The prize draw of submitted survey entries advertised in the Redditch and Wychavon District Council Family Hub Surveys is free to enter and open to those residents of Redditch and Wychavon who have completed either the Redditch or Wychavon District Council Family Hubs survey; but excludes all Worcestershire County Council, Worcestershire Children First, Redditch District Council and Wychavon District Council employees, councillors and their immediate family.  

Entrants under 18 must get consent from their parent(s) or legal guardian(s) before entering. The parent(s) or legal guardian(s) of entrants under 18 must agree to these Terms and Conditions on behalf of the entrant. No third-party entries or bulk entries (post or online) will be accepted. The Council reserves the right to verify the eligibility of entrants and the Prize may be withheld until and unless the Council is satisfied with the verification.

  1. Only one entry per person is allowed.
  2. Survey entries not complying with these terms and conditions will be invalid.
  3. Survey entries must include a full name and email address or daytime telephone for contacting the winner.
  4. Incomplete entries or entries received after the Closing Date will be disqualified from the prize draw.
  5. After the Closing Date, the winners will be selected at random in a prize draw from all eligible survey entries received. The winners will be notified by email or phone after the draw.
  6. Once notified, the winner will need to contact the Council to arrange collection or postage of the Prize. If collection is being made in person, the winner will need to bring proof of identity e.g., birth certificate, driving licence or passport.
  7. When the Council sends out the Prize, it will use the Royal Mail second class post. The Council cannot be held responsible for a Prize that does not arrive.
  8. 8.    The Prize is awarded conditionally upon acceptance and if a winner is unable to be contacted after 28 days from the draw date, or if any Prize is unclaimed or declined within a reasonable period, the Prize shall be deemed as unclaimed or unaccepted and a supplementary winner may be drawn at the Council's discretion.
  9. The Council will not be responsible for any inability of a winner to take up the specified Prize.
  10. The Council reserves the right to provide a substitute prize of similar value should the specified Prize become unavailable for reasons beyond its reasonable control. Cash or credit alternatives will not be offered. The Prize is not transferable.
  11. In the event of fraud, abuse, or an error affecting the proper operation of the prize draw, including the allocation of more prizes than are available, the Council reserves the right to end or suspend the prize draw; declare void the notification of winner; and re-allocate the Prize by conducting a new prize draw.
  12. Entrants' personal data will be collected, stored and processed for the purposes of administering and assessing the prize draw, and if consent is given by the entrant, for the purposes of future communication in relation to Family Hubs in accordance with obligations under Data Protection legislation.
  13. The Council reserves the right to suspend, cancel, postpone or amend the prize draw and/or review and revise these terms and conditions.
  14. The Council's decision is final and no correspondence will be entered into.
  15. To the extent that it is permitted by law, the Council does not accept any liability for any damage, loss, injury or disappointment suffered by any Entrants as a result of either participating in the prize draw or being selected for a prize.
  16. By submitting a survey to the Council, it is deemed that entrants have accepted the terms and contracts contained herein.
  17. The promotion is governed by English Law and is subject to the exclusive jurisdiction of the English courts.
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