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New Carers Hub launches this week giving more support to adult carers in Worcestershire

Picture of a lady reading a book to an old man Published Friday, 2nd December 2022

There are over 60,000 adult carers identified in Worcestershire and over 3,000 young adult carers.

The new Carers Hub, funded by Worcestershire County Council and run by Worcestershire Association of Carers, will help to raise awareness and co-ordinate support for adult carers across Worcestershire, to help empower them and build their resilience. 

Research shows that 3 in 5 people become a carer at some stage of their lives.

It is vitally important that support is available in Worcestershire to manage the impact of the caring role on a carers' life, to enable carers to have a life of their own, support with their physical and mental health and wellbeing, and to care safely.

Councillor Adrian Hardman, Cabinet Member for Adult Social Care, said: “Carers have come together and told us how important it is for them to be recognised and valued, and know they are not on their own.  The Carers Hub makes this easier by providing one point of contact for carers to access support. The Carers Hub is a key part of our plans for a Carer Friendly Worcestershire. I’d like to thank our partners at Worcestershire Association of Carers for helping us pull this newest part of our support network for carers together. Working with them means that carer support in Worcestershire will continue to be provided by an organisation with an excellent knowledge of the county, a carer centred approach and a deep understanding of the issues affecting carers, partly because many of our staff are or have been carers themselves.”

Carole Cumino, Chief Executive for Worcestershire Association of Carers, added: “It was a real moment for us when we found out we’d been selected as the preferred provider for the new Worcestershire Carers Hub. We know how being a carer can be rewarding,  but equally how much of an impact the role can have on people’s daily lives. We want to use the hub as a platform as we work with a wide range of partners in the NHS, Voluntary and Community Sector and with employers to help them identify more carers so they feel recognised and well-supported. There is a whole range of support available for carers, from information and advice, peer support, training, carers assessments and reviews and much more, and we want to make sure that our carers know where to go to access all this support.”

A carer is defined as someone who provides unpaid support and care to a relative, partner or friend who is ill, frail, disabled or has mental ill health or substance misuse problems.  A carer may provide emotional support, medical care, personal care, physical care and/or domestic tasks. 

A new Virtual Carers Hub will also be created for those who like to find information digitally. Don’t worry if computers aren’t your thing there will still be hard copies of information provided for anyone who needs them.

Call the Carers Hub helpline on 0300 012 4272 if you need support with your caring role. Worcestershire Association of Carers opening hours are Monday to Friday 9am to 7pm and 9am to 12pm on Saturday.

Alternatively, you can talk to Worcestershire Association of Carers via the web chat facility in the bottom right hand corner of their website during opening hours.