Try out and test our new website!

Hundreds of residents supported by Here2Help during second lockdown

Quote Published Friday, 4th December 2020

Worcestershire County Council’s Here2Help service supported more than 600 residents through the second period of national lockdown.

In total 636 requests for help came into the service from November 5 until December 1, 389 of those coming from individuals who are registered as clinically extremely vulnerable.

The support given by Here2Help ranged from organising the delivery of shopping and medical suppliers, to arranging dog walking and giving guidance on mental wellbeing for those self-isolating.

Councillor Lucy Hodgson, Cabinet Member for Communities, said: “I’m delighted with the invaluable support we were able to give to people during this difficult second period of national restrictions.

“I’m really proud of everyone involved in the service for all the amazing work they are doing. We’re really making a big difference to people who might be struggling and need that extra bit of help and support. I’d also like to say thank you to all our dedicated volunteers as they are a big part of the support that we are able to offer.”

The Here2Help team also worked round the clock to write to more than 19,000 clinically extremely vulnerable individuals to let them know about the new National Shielding Service System and how to register for additional support. On top of this, dozens of Here2Help volunteers gave up their time recently to help GP practices in the county to administer more than 6,000 flu vaccinations.

To date there have been 4,300 requests for help to the service and more than 2,000 offers of help.

One person who was helped out in November wrote to the Here2Help service to say: “Your help, advice and kindness towards me this afternoon was a huge help and also a big relief to me. I didn’t realise I don’t have to suffer in silence.”

The Here2Help service launched at the start of the first lockdown back in April following the initial outbreak of Covid-19.

The ‘I need help’ form remains available on the home page of the Here2Help website. Once completed, the Here2Help team will be in touch to discuss needs in more detail and talk through what support can be offered.

A phone number has been set up to help fill out the form for those who can’t access the internet. The dedicated number is 01905 768053 and is open Monday to Thursday from 9am to 5pm and Friday from 9am to 4.30pm.

For more information, please visit Here2Help