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County Council are Here2Help during second lockdown

Published Monday, 9th November 2020

With a second national lockdown in place, the County Council’s Here2Help service is on hand to help residents who require extra support.

As we stay at home to help prevent the spread of the virus and to protect our communities, for those who do not have the support of friends, family or neighbours, getting essential shopping, and other help such as mental health support, could need extra support.

For anyone finding themselves in this position and in need of non-urgent help, Worcestershire’s County Council’s Here2Help service remains open and available to offer support.

Councillor Lucy Hodgson, Cabinet Member for Communities, said: “Here2Help has proven to be a real success story of the pandemic so far and will continue to support those who need support as we enter into this Lockdown.

“It’s a fantastic service available to anyone who is unable to get the help and support they need during lockdown and do not have friends or family nearby. There’s also lots of self-help guidance on the website too which is regularly being updated with guidance, hints and tips.

“It is so important we stay at home and follow the rules to ensure we can keep our community safe. There are a wide range of services we can help with, not just collecting shopping, recognising that lockdown and self-isolation can be a difficult time mentally and physically.”

The ‘I need help’ form remains available on the home page of the Here2Help website. Once completed, the Here2Help team will be in touch to discuss needs in more detail and talk through what support can be offered.

A phone number has been set up to help fill out the form for those who can’t access the internet. The dedicated number is: 01905 768053 and is open Monday - Thursday 9:00 - 5:00pm and Friday 9:00 - 4:30pm.

Guidance for those who are clinically extremely vulnerable has been updated to include additional measures to keep this group safe during lockdown. This information is available on the Here2Help shielding advice page on the county council’s website. The Government is encouraging people in this group to register for support on the national website where they, for example, can get access to priority supermarket deliveries.

For more information, please visit: www.worcestershire.gov.uk/here2help