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Here2Help remains available to support those in need

Here 2 Help logo Published Monday, 5th October 2020

Coronavirus cases across Worcestershire are rising, and for some of the county’s residents that could result in the need for extra support.

As more people across the county are asked to self-isolate to help stop the spread of the virus, for those who do not have the support of friends, family or neighbours, getting essential shopping, and other help such as mental health support, could be an issue.

For anyone finding themselves in this position and in need non urgent help, Worcestershire’s County Council’s Here2Help service remains open and available to offer support.

Councillor Lucy Hodgson, Cabinet Member for Communities, said: “Here2Help has proven to be a real success story of the pandemic so far, and remains available to those who need it. It’s a wonderful service available to anyone who is unable to get the help and support they need if they are self-isolating and do not have friends or family nearby.

It is so important those who need to self-isolate do so to ensure we can keep our community safe. There are a wide range of services we can help with, not just collecting shopping, recognising that self-isolation can be a difficult time mentally and physically.”

The ‘I need help’ form remains available on the home page of the Here2Help website. Once completed, the Here2Help team will be in touch to discuss needs in more detail and talk through what support can be offered.

A phone number has been set up to help those who can’t access the internet, to fill out the form. The dedicated number is: 01905 768053. This can be used Monday - Thursday 9:00 - 5:00pm and Friday 9:00 - 4:30pm.

People are also able to register on the website to offer their time as a Here2Help volunteer.

Volunteers can select different types of activities they would be willing to provide support with and will be matched to people or local voluntary organisations based on this.

Worcestershire County Council have devised a list of handy tips and tricks to ensure you do not have to go without food:

  • Supermarkets are regularly refreshing their delivery slots, and it’s good to keep an eye on all those local to your address, so you can shop where slots are available.
  • Some supermarkets are delivering food boxes outside of their usual delivery slots and some can be arranged as a subscription, including Asda and Morrisons.
  • Morrisons are offering a Doorstep Delivery service which is a next day delivery service. The Spar or Co-op also offer same and next day services depending on location and the time of order.
  • Other alternatives are to make use of local offers including farmshops / village shops and some organisations deliver fresh fruit and vegetable boxes locally.

For more information, please visit the Here2Help pages on the Council's website