Worcestershire Winters Well

Who can I contact if I am unwell?

NHS 111

When to use 111

NHS 111 can help if you have an urgent medical problem and you’re not sure what to do.

Get help online or on the phone

To get help from NHS 111 you can:

NHS 111 is available 24 hours a day, 7 days a week.

NHS App: Download the NHS App (opens in a new window)

Minor Injury Units (MIUs)

Minor Injury Units remain a key service that are often under-utilised when it comes to urgent care. MIUs can provide advice and treatment for a variety of injuries including; cuts, grazes, wounds, sprains, strains and minor burns.

Find your nearest MIU (opens in a new window)

GP Access

GP practices provide appointments by phone, video or face-to-face depending on the clinical need of each patient. Face-to-face appointments remain available to those who need them and you may be seen or spoken to by someone other than a GP when you contact their usual practice. Speak to your GP to find out more information.


Developed and approved by Paediatric Consultants, the HANDi App provides expert advice on how best to manage the six most common childhood illnesses; diarrhoea and vomiting, high temperature, chestiness (baby and child), newborn problems and stomach pain.

The 'HANDi Paediatric' App aims to give parents and carers more confidence in dealing with minor conditions at home.

It's easy to use as it takes the user through a series of questions about the symptoms their child is experiencing and then advises on the best course of action, whether that's to treat at home, make a GP appointment or to go to A&E.

Find out more information on teh HANDi App (opens in a new window)