Customer Feedback

Worcestershire County Council is committed to continually improving our services to ensure we offer the best experience to our customers as possible. 

We are currently undertaking a county wide review of how customers access some of our services. 

As a customer we would like your feedback on your experiences of services, information available to you and how it could be improved. 

Libraries and Registration Services

There are three ways you can provide your feedback: 

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Online Survey

Our online surveys take around 5 minutes to complete and will provide your feedback directly to the team.

To complete the survey for libraries or Registration Services please follow the links below:

Library Services Customer Feedback Survey (opens in a new window)

Registration Services Customer Feedback Survey (opens in a new window)

Closing date for the survey is 24 September at 5pm

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Virtual Workshop

This virtual workshop will explore customer’s feedback for both Libraries and Registration Services

During the meeting Worcestershire County Council staff will tell you a bit more about the review which is currently happening and ask you about your experiences of Library and Registration Services. 

To register your interest in attending this Microsoft Teams Workshop on Wednesday 15 September at 6pm please complete one of the booking forms below:

Registration Services online booking form (opens in a new window)

Libraries Workshop online booking form (opens in a new window)

We will be in touch with more information.  

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In Person Meeting

This in person meeting will explore customers experiences for both Libraries and Registration Services

During the meeting Worcestershire County Council staff will tell you a bit more about the review which is currently happening and ask you about your experiences of Library and Registration Services. 

To register your interest in attending this Workshop at The Hive, Worcester on Wednesday 29 September at 6pm please complete one of the booking forms below:

Registration Services online booking form (opens in a new window)

Libraries Workshop online booking form (opens in a new window)

We will be in touch with more information.