Coronavirus COVID-19 advice and guidance for schools

Government guidance

Website: Guidance about nurseries, schools, colleges and universities (opens in a new window)

The Department for Education has launched a new helpline to answer questions about COVID-19 related to education. Staff, parents and young people can contact the helpline their opening hours are 8.00am to 6.00pm (Monday to Friday) and 10.00am to 6.00pm (Saturday and Sunday):

Phone: 0800 046 8687
Email: DfE.coronavirushelpline@education.gov.uk


Further guidance

Health and safety

If you have a Health and Safety query, please contact your Health and Safety provider. For all maintained schools, please contact the Corporate Health and Safety Manager.

Telephone: 01905 845920


Are your out of hours contact details up to date for your school?

Our emergency planning colleagues have requested that the out of hours contact details for your Head Teacher, Deputy Head Teacher and/or Business Manager are all completed and kept up to date on the schools portal (opens in a new window)


Do you have a question or can’t find the information you need?

Worcestershire Children First support

Daily support continues to be available for the foreseeable future to respond to any questions or COVID-19 response issues you need to raise. See the latest Coronavirus COVID-19 Education and Early Help Bulletin for more information.

You can contact the WCF helpdesk via email at support@worcschildrenfirst.org.uk