Apply for coronavirus testing
Coronavirus (COVID-19) testing for personal assistants (GOV.UK website, opens in a new window)
Contingency plan
It is important for you to have a contingency plan for your care needs, if you need support to do this or have specific queries about your care and support, please contact the Adult Social Care Contact Team: - 01905 768053 - you will be redirected to the appropriate team as appropriate or email: AdultTeam@worcestershire.gov.uk.
GOV.UK guidance
- Coronavirus Job Retention Scheme: people receiving direct payments from GOV.UK (opens in a new window)
- Using direct payments during the coronavirus outbreak: full guidance for people receiving direct payments and personal assistants from GOV.UK (opens in a new window)
Direct Payment Support
You can contact the Adult Contact Team please call 01905 768053. or via the online Contact Form (worcestershire.gov.uk)
Alternatively a new service has been commissioned to provide information advice and guidance on Direct payments, from Barrie Bookkeeping and Payroll Solutions (BBPS). They can be reached on
- Website: Barrie Bookkeeping and Payroll Solutions (opens in a new window)
- Telephone: 01902 912896
- Email: DP@barriebookkeeping.co.uk
Personal protective equipment (PPE)
If you are a direct payment recipient, and/or a personal assistant or an unpaid carer, you are eligible for free PPE, you can either complete our online form or contact us via email:
- online form: WCC PPE and Sanitiser Request Form (opens in a new window)
- email: CV19Logistics@worcestershire.gov.uk
Please highlight your current situation and PPE requirements and we will aim to assist. A typical pack of PPE would last 3 months.
The following groups can get free PPE from us:
- domestic violence refuges
- education (and childcare) services
- local authority services (including children’s and adult social workers)
- mental health community care
- personal assistants
- personal health budgets
- rough sleeping services
- unpaid carers
- unregulated providers