Coronavirus (COVID-19) direct payments and personal budgets

Apply for coronavirus testing

Coronavirus (COVID-19) testing for personal assistants (GOV.UK website, opens in a new window)

Contingency plan

It is important for you to have a contingency plan for your care needs, if you need support to do this or have specific queries about your care and support, please contact the  Adult Social Care Contact Team: - 01905 768053 - you will be redirected to the appropriate team as appropriate or email:

COVID-19 vaccinations

Key messages and some questions and answers about personal assistants eligible for vaccination as part of national priority group two - frontline adult social care workers. Download the Key messages and some questions and answers about personal assistants eligible for vaccination (PDF).

GOV.UK guidance


Letter to Direct Payment Recipients or Facilitators from Elaine Carolan 30 March 2020 (PDF)

Penderels Direct Payment Support Service

Pendereles offers direct dayment information, advice and support if you employ personal assistants or care givers. Penderels are also able to help you with recruitment of Personal Assistants’ or caregivers both on a temporary or permanent basis.

Please note that as an employer you can provide confirmation to your personal assistant’s or caregivers to state that they are ‘keyworkers’. This may make it quicker for PA’s or caregivers to complete shopping for you at supermarkets, as they can show the letter. Advice on template letters can be found by contacting the Penderels Worcestershire branch.

COVID-19 information from Penderels

Please visit the Penderels Trust website (opens in a new window).

Penderels Worcestershire branch - contact details

Personal protective equipment (PPE)

If you are a direct payment recipient, and/or a personal assistant or an unpaid carer, you are eligible for free PPE, you can either complete our online form or contact us via email:

Please highlight your current situation and PPE requirements and we will aim to assist. A typical pack of PPE would last 3 months.

The following groups can get free PPE from us:

  • domestic violence refuges
  • education (and childcare) services
  • local authority services (including children’s and adult social workers)
  • mental health community care
  • personal assistants
  • personal health budgets
  • rough sleeping services
  • unpaid carers
  • unregulated providers

See also