Coronavirus (COVID-19) direct payments and personal budgets

three people in masks

Apply for coronavirus testing

Coronavirus (COVID-19) testing for personal assistants (GOV.UK website, opens in a new window)

Contingency plan

It is important for you to have a contingency plan for your care needs, if you need support to do this or have specific queries about your care and support, please contact the  Adult Social Care Contact Team: - 01905 768053 - you will be redirected to the appropriate team as appropriate or email:

GOV.UK guidance

Direct Payment Support

You can contact the Adult Contact Team please call 01905 768053. or via the online Contact Form (

Alternatively a new service has been commissioned to provide information advice and guidance on Direct payments, from Barrie Bookkeeping and Payroll Solutions (BBPS). They can be reached on 

Personal protective equipment (PPE)

If you are a direct payment recipient, and/or a personal assistant or an unpaid carer, you are eligible for free PPE, you can either complete our online form or contact us via email:

Please highlight your current situation and PPE requirements and we will aim to assist. A typical pack of PPE would last 3 months.

The following groups can get free PPE from us:

  • domestic violence refuges
  • education (and childcare) services
  • local authority services (including children’s and adult social workers)
  • mental health community care
  • personal assistants
  • personal health budgets
  • rough sleeping services
  • unpaid carers
  • unregulated providers