Here2Help advice and guidance

COVID-19 assistance, support and supplies

An image of an adult holding a child's hand

This section will provide you will specific support and advice if you or your family are self-isolating, shielded or clinically extremely vulnerable.


Guidance: Adult Social Care

Everyone in Worcestershire is entitled to receive information, advice and support about the range of help available. This includes the opportunity to have your needs assessed to help you plan and make decisions about your current and future care.


Guidance: Clinically extremely vulnerable

Information on shielding and protecting people who are clinically extremely vulnerable from COVID-19.


Guidance: Coronavirus (COVID-19)

Find out the latest information on the COVID-19 pandemic including how to get a test, self-isolation and vaccination.


Guidance: Children's Social Care

Support for parents, carers and young people. Here you will find advice and support before a situation reaches crisis point. 


Guidance: Financial support

Managing finances such as paying bills and planning for the future can be difficult.


Guidance: Food and supplies

Advice and guidance on food supplies including online shopping, how to get supplies if you are self-isolating, food banks and free school meals.


Guidance: Test and trace support payment

You maybe entitle to a £500 lump sum self-isolation support payment to help people on low incomes who are unable to work from home if they are told to self-isolate by NHS Test and Trace and will lose income as a result.


Guidance: Transport and travelling

The ability to get around safely and reliably is an important part of enjoying a fulfilling life, so transport is a really important part of people's care and support.