There are two parts to MECC training in Worcestershire.
The first part is MECC e-learning which is open to everyone as an introduction to MECC:
- completion of MECC e-learning is a mandatory requirement for attending MECC face to face skills training
- e-learning takes approximately 30 minutes to complete and can be completed as a standalone learning package
The second part of the training is MECC skills training which builds on the e-learning.This supports frontline staff and volunteers to develop the skills, confidence and knowledge to help Make Every Contact Count.
To find out if you should you complete MECC e-learning only or e-learning and skills training visit this page: learning aims and objectives for MECC e-learning and skills training, and which part/s of the MECC training package is relevant for you.
To access MECC e-learning and further information about the skills training, please choose your organisation:
MECC Train the Trainer courses
There are no future training date at present due to COVID-19.
Please register your interest via email HWBAdmin@worcestershire.gov.uk.
Please note you must complete the MECC e-learning and the skills training before attending. Please send copies of your certificates with your request to join either course.