School Closures Today (Alert 1 of 3) School Closures Tomorrow (Alert 2 of 3) Try out and test our new website! (Alert 3 of 3)

Accessibility

Non accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Issues with text

  • some download links may not sense when read on their own; this fails WCAG 2.1 Success Criterion: 2.4.4 (Link Purpose (In Context))

  • the same link text is used for links going to different destinations; this fails WCAG 2.1 Success Criterion: 2.4.4 (Link Purpose (In Context))

  • some table headings are missing a scope, this fails WCAG 2.1 Success Criterion: 1.3.1 (Info and Relationships)

  • lists of related links should be written semantically as a list, this fails WCAG 2.1 Success Criterion: 1.3.1 (Info and Relationships)

  • some links can't be used by screen readers, this fails WCAG 2.1 Success Criterion: 4.1.2 (Name, Role, Value)

  • some pages have custom widget code where a keyboard-only user does not always know where the focus is on the page this fails WCAG 2.1 Success Criterion: 2.4.7 (Focus Visible)

We plan to fix the issues by January 2023

Issues with forms

  • there is one page where the input fields do not have unique ids, this fails WCAG 2.1 Success Criterion: 4.1.1 (Parsing)

  • there are pages where the input fields can't identify what their purpose is programmatically this fails WCAG 2.1 Success Criterion: 1.3.5 (Identify Input Purpose)

  • there is one page where the form controls do not have have labels, this fails WCAG 21 Success Criterion: 1.3.1 (Info and Relationships)

We plan to fix the issues by January 2023

Issues with files

  • there may be some files that are not fully accessible

We use Silktide tool to monitor any issues regarding accessibility and aim to fix any issues that has been found as soon as possible. We use Adobe Pro's accessibility checker to check the PDF documents and Microsoft Office Accessibility Checker to check any Microsoft Office files. We have also created a guidance for our staff how to make accessible documents, for more information on this, please see the SCULPT for Accessibility page.

Issues with third-party applications

We use some third-party applications which might not all be fully accessible, but the third-party companies are either in the process of reviewing their applications or have reviewed the applications and given a statement when the issues are going to be fixed. For more information, please see below.

Adult Services Provider Portal by ContrOCC. Accessibility statement: Work to fix any accessibility issues is in progress, to be completed by 31 June 2023.

Applying for a school place (Citizen Portal) by Capita, please read the accessibility statement for Citizen Portal.

Coordinate Sport Booking Website for school holiday activities, please read the Coordinate Sport accessibility statement

Coroners Portal by Civica.

CQC ratings by Care Quality Commission. 

LifeCurve Assessment - Living well later in life (ADL Smartcare Limited). Please read the ADL Smartcare Limited accessibility statement

Planning Applications Search Service by Swift Datapro Software Limited. Accessibility statement: We are assessing the options for upgrading the current portal to meet accessibility regulations. We would anticipate that an upgrade to the system will take place within the next six months.

Modern.GOV.UK this system houses documents related to Council meetings. Due to the nature of the meetings the documents could be maps or documents produced by third parties. We are aware that some of the documents are inaccessible. There is work taking place to ensure training is given to those who create the documents.

Online library services by Sirsi Corporation. Accessibility statement: The system uses version 5.0.1, planned upgrade to version 5.0.2 is in 2023. The new version focuses more on the accessibility of the interface and it should fix all the areas of non-compliance issues which are in the current version 5.0.1. Note, however, that the “Success Criterion 1.4.10 Reflow”, may need to be covered in some other release in the future.

Online payments by Civica, please read the accessibility statement for CivicaPay eStore2.

Registration Service by Civica. 

Schools account payment by Civica. Accessibility statement: A fully accessible version is available upon upgrade. A business case has been submitted for approval of this.

Worcestershire Business Events Portal by Tractivity. Accessibility statement: Work to fix any accessibility issues is to be completed by 31 March 2023.
 

Family Information Directory by Synergy; the system complies with the Web Content Accessibility Guidelines version 2.1. AA standard. Work to fix any accessibility issues is to be completed by 31 March 2023.

Procurement Portal by In-Tend Limited; the system complies with the Web Content Accessibility Guidelines version 2.1. AA standard. Work to fix any accessibility issues is to be completed by 31 March 2023.

Online events that we host via Zoom; for more information please visit Zoom - Accessibility

Disproportionate burden

We have not identified anything that qualifies as disproportionate burden as of yet, but we are still evaluating our sites and may update this when we identify issues.

Content that’s not within the scope of the accessibility regulations

Regulations do not apply to the following content of a website or mobile application of a public sector body:

Archives

Content of websites and mobile applications qualifying as archives which are exempt from meeting the accessibility regulations: Worcestershire Archive and Archaeology Service Catalogue of Archives

Live video

Live video streams do not have captions. We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

PDFs and other documents

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. By January 2023, we plan to either fix these or replace them with accessible HTML pages.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we do not plan to fix out of date reports such as School Finance Reports - S251 Budget Statements 2004/2005.

Any new PDFs or Word documents we publish will meet accessibility standards. We have adopted the SCULPT for Accessibility principles for document creation as mandatory training across our entire workforce.

Online maps

Geographic Information System (GIS) maps, online maps, mapping services are exempt from meeting the accessibility regulations.

Pre-recorded videos

Pre-recorded time-based media published before 23 September 2020 are exempt from meeting the accessibility regulations.