Social Care Referrals and Family Support

Health services for Post 16 with SEND

Health Provision in Worcestershire

There are a number of health professionals who may become involved with you and your family, and it can be difficult to know who they all are, what they do and how you can access their services.

We have provided links here to the relevant information on NHS websites, to help you understand who the professionals are. In most cases the websites tell you about the services, where they are based and most importantly what the referral route is to getting the support and help they offer.

Dental (Worcestershire Community Dental Service)

Worcestershire Community Dental Service is a referral only service providing treatment to patients with a disability, learning difficulty or behavioural condition, such as dental anxiety, which can make it difficult for the patient to attend a general dental practice.

Website: NHS: Worcestershire Community Dental Service (opens in new window)

Podiatry

The Podiatry Service in Worcestershire provides triage, screening, assessment, diagnosis, treatment and foot health education to patients with foot condition or a medical condition that affects the lower limb and foot. Having one of these conditions could result in a foot wound, ulcer, pain, infection or amputation.

Website: NHS: The Podiatry Service (opens in new window)

Wheelchair, Posture & Mobility Service

The wheelchair, posture and mobility service is a county-wide service offering assessment, provision and ongoing maintenance of wheelchairs and specialised seating to people with a high level of need. The service is based at Crown Lane, Wychbold and is made up of occupational therapists, physiotherapists, rehabilitation engineers and technicians. The clinical team is fully supported by an administrative team.

Website: NHS: Wheelchair, Posture & Mobility Services (opens in new window)

Integrated Community Equipment Service

The Integrated Community Equipment Service (ICES) supplies equipment to meet assessed needs of people with disabilities, to maintain their health and independence within the community. Equipment is also provided to facilitate safe discharges, prevent admission and support End of Life care. Equipment can only be ordered by qualified clinicians.

Website: NHS: Integrated Community Equipment Service (opens in new window)

School Health Nursing

The service offers a variety of support for Children and Young People. We provide support and guidance to schools regarding public health issues, brief interventions and health promotion such as smoking, emotional health and well-being needs. We influence and champion health promoting activities and programmes both in and out of school and work closely with other professionals and local communities.

Website: NHS: School Health Nursing (opens in new window)
Website: NHS: School Health Nursing - High School (opens in new window)

Special School Nursing

The Special School Nursing service supports the Health care needs of children and young people attending one of 7 Worcestershire Special Schools which are provided through two Locality bases.

Website: NHS: School Health Nursing - Special Schools (opens in new window)

Sexual Health Service (WISH)

Worcestershire Integrated Sexual Health Service (WISH) provides free and confidential county-wide services including advice and treatment on sexually transmitted infections, genital infections, routine and specialist contraception, pregnancy advice and vasectomy services.

Website: NHS: Sexual Health Service (WISH) (opens in new window)

Adult Mental Health Services

Single Point of Access (Adult and Older Adult Mental Health) – Worcestershire

The Worcestershire Adult and Older Adult Mental Health Single Point of Access (SPA) supports health care professionals by providing a simple, easy way to refer both urgent and routine adult mental health patients to the most appropriate service. 
The Single Point of Access is staffed by experienced clinicians from both primary and secondary mental health services (adult and older adult) to ensure that all referrals are assessed and allocated to the most appropriate service.

Website: NHS: Single Point of Access (opens in new window)

Community Assessment and Recovery Service (CARS) (North Worcestershire)

The Community Assessment and Recovery Service (CARS) offers a recovery focused provision to adults who are experiencing a more serious mental illness. CARS was previously known as Community Mental Health Teams (CMHTs).

Website: NHS: Community Assessment & Recovery Service (opens in new window)

Healthy Minds 16+

Worcestershire Healthy Minds support people, aged 16 and over, who are experiencing problems such as stress, anxiety, low mood and depression. We are a free, confidential service offering a range of talking therapies and support including short courses, online therapies, and guided self- help. To access the service you must be aged 16 or over and registered with a GP in Worcestershire.

Website: Healthy Minds (opens in new window) or call 0300 302 13 13

Early Intervention Service

Worcestershire's Early Intervention Service addresses the needs of young people (aged 14-35) with a first episode of psychosis or of bipolar disorder (specifically bipolar one). We also offer a time-limited intervention to young people with an At Risk Mental State (ARMS).

Website: NHS: Early Intervention Service (opens in new window)

Eating Disorders Service (Adult's) - Worcestershire

We are a county wide service who accept referrals for men and women with anorexia and bulimia, from 17 and a half years of age. We deliver effective evidence based interventions to promote recovery and improved quality of life. We provide information and support for families and others involved.

Website: NHS: Adult's Eating Disorders Service (opens in new window)

Enhanced Primary Care Mental Health Teams (EPCMHS)

This service is for people aged 16 and over; experiencing mental ill health with psychological problems, whilst continuing to cope on a daily basis. We provide a range of interventions including psychological and mental health assessment, time-limited individual therapy.

Website: NHS: Enhanced Primary Care Mental Health Teams (opens in new window)

Home Treatment Teams

The Home Treatment teams work with patients during acute episodes of mental illness or mental disorder to provide an alternative to psychiatric hospital admission.

Website: NHS: Home Treatment Teams (opens in new window)

Mental Health Liaison - Worcestershire

The Mental Health Liaison Team provides comprehensive assessment to all people, regardless of age, who attend Worcestershire Royal Hospital and the Alexandra Hospital Emergency Departments following an episode of self-harm, attempted suicide or presenting with symptoms of mental illness.

Website: NHS: Mental Health Liaison (opens in new window)

Enhanced Primary Care Mental Health Teams (EPCMHS)

This service is for people aged 16 and over; experiencing mental ill health with psychological problems, whilst continuing to cope on a daily basis. We provide a range of interventions including psychological and mental health assessment, time-limited individual therapy.

Website: NHS: Enhanced Primary Care Mental Health Teams (opens in new window)

Home Treatment Teams

The Home Treatment teams work with patients during acute episodes of mental illness or mental disorder to provide an alternative to psychiatric hospital admission.

Website: NHS: Home Treatment Teams (opens in new window)

Mental Health Liaison - Worcestershire

The Mental Health Liaison Team provides comprehensive assessment to all people, regardless of age, who attend Worcestershire Royal Hospital and the Alexandra Hospital Emergency Departments following an episode of self-harm, attempted suicide or presenting with symptoms of mental illness.

Website: NHS: Mental Health Liaison (opens in new window)

Learning Disabilities

Learning Disabilities - Community Service

The Community Learning Disability Team provides specialist healthcare to adults with learning disabilities whose needs cannot be met by mainstream services alone. The team helps to ensure that people with learning disabilities receive the same care and treatment as everyone else when there is a concern about their physical or mental health. The Community Health Learning Disability Team is for people with a learning disability. They are a multi-disciplinary team made up of:;

  1. Community Learning Disability Nurses
  2. Behaviour Nurses
  3. Epilepsy Nurses
  4. Psychiatrists
  5. Psychologists
  6. Physiotherapists
  7. Speech and Language Therapists
  8. Occupational Therapists
  9. Health Care Support Workers

Website: NHS: Learning Disabilities - Community Service (opens in new window)

Learning Disabilities - Enhanced Care Service (ECS)

The Enhanced Care Service Team's aim is to promote the independence, inclusion and wellbeing of people with learning disabilities who have additional complex needs/ behavioural needs. We do this by working intensively with the people we support, their families and partner agencies to deliver innovative, high quality services.

Website: NHS: Learning Disabilities - Enhanced Care Service (opens in new window)

Learning Disabilities – Psychology

A learning disability affects the way a person understands information and how they communicate. This means they can have difficulty; understanding new or complex information, learning new skills and coping independently.

Website: NHS: Learning Disabilities - Psychology (opens in new window)

Therapies

Physiotherapy - Musculoskeletal Outpatients Service

Aches and pains are a normal part of life. However, they can prevent you from carrying out your usual day-to-day activities and can make you feel worried and frustrated. The good news is that most of the conditions that cause these aches and pains can be easily treated by you, at home. Click on the below links for advice and information from our clinicians to help you do this.

Website: NHS: Physiotherapy - Outpatients Service (opens in new window)

Physiotherapy helps restore movement and function when someone is affected by injury, illness or disability. Physiotherapists help people through education and advice, movement and exercise, manual therapy, electrotherapy, acupuncture and injection therapy. Physiotherapists provide appropriate aids such as walking sticks or crutches. They assess for altered biomechanics and can provide appropriate orthotics. Physiotherapists help people of all ages maintain their health and fitness, helping patients to manage pain and prevent disease. At the core is the patient’s involvement in their own care, through education, awareness, empowerment and participation in their own treatment.

Website:  CSP Org: Managing Pain at Home (opens in new window)

Occupational Therapy (Adaptations, Equipment & Housing)

Occupational Therapists (OTs) work with people with disabilities. Our aim is to help people live as independently as possible.

Website: NHS: Occupational Therapy - Adaptations, Equipment & Housing (opens in new window)

Speech and Language Therapy Service (Adults)

The Adult Speech and Language Therapy Service provides assessment and treatment for adults aged 16+ with acquired communication and/or swallowing difficulties. We are based in clinics and Community Hospitals across the county. We also provide specialist clinics and services such as Videofluoroscopy and LSVT.

Website: NHS: Speech & Language Therapy for Adults (opens in new window)

Complex Neurological Conditions

A neurological condition results from disease, injury or damage to the body’s nervous system. There is a wide variety of neurological conditions and people have very different experiences. Neurological conditions can cause a range of problems for the individual that may include physical or movement problems, altered sensation, communication, problems with memory or behaviour. People with long term neurological conditions also face complex challenges in trying to live as they would wish. Providing appropriate information, practical advice and support, together with co-ordinating health and care resources, helps to reduce these difficulties, promote health and improve quality of life.

Website: NHS: Worcestershire Integrated Neurological Rehabilitation Services (opens in new window)

Spasticity

Spasticity and spasms are symptoms often associated with multiple sclerosis, acquired brain injury, spinal cord injury and stroke. It occurs when nerve pathways connecting the brain spinal cord and muscles are disrupted. Spasticity can be described as involuntary muscle stiffness and spasms as involuntary muscle contractions. Any muscle can be affected but spasticity and spasms tend to predominantly affect a person’s limbs or trunk. People with spasticity describe their muscles as feeling stiff, heavy and difficult to move. When very severe it can be very difficult to bend a limb at all and if a limb becomes fixed in one position it is known as a contracture. Other features associated with spasticity and spasms include pain, weakness and amble clonus (repetitive up and down movement of feet).

Website: NHS: Spasticity Services (opens in new window)

Neighbourhood Teams

Neighbourhood Teams bring together a range of professionals, including district nurses, therapists, GPs, and social care staff into one of 13 teams providing care and treatment to patients in their own homes. The aim is to deliver more proactive and responsive care to reduce unnecessary hospital admissions or repeat GP appointments wherever possible.

Website: NHS: Neighbourhood Teams (opens in new window)

Palliative Care Services (Redditch and Bromsgrove)

The community specialist palliative care teams work closely with other health care professionals such as General Practitioners, District Nurses, hospital teams and hospices. Our aim is to offer advice in the management of complex symptoms and offer emotional support to the patient and their family.

Website: NHS: Palliative Care Service Redditch & Bromsgrove (opens in new window)

Dietetics

The community nutrition and dietetic service provides nutritional assessment and treatment for adult inpatients in community hospitals, mental health units and enterally fed adults who live in their own home. The team also provide support for enterally fed children and non-tube fed children in the community who are referred by community paediatricians or CAMHS.

Website: NHS: Dietetics (opens in new window)

Continence

Continence problems affects about 1 in 3 women and 1 in 5 men. The good news is that in 70% of people the symptoms can be improved and even cured

Website: NHS: Continence Adult Service (opens in new window)