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Property Services Privacy Notice

Personal information collected and lawful basis

The service processes personal information, which is relevant to individual cases which may include, but is not limited to, the following personal data:

  • name
  • contact information including phone numbers and email addresses
  • next of kin details for tenants
  • financial information
  • details of the transactions and contact you have with us
  • keyholder information for building security
  • details of attendance at building or location

We may also process some special category (sensitive) information, which is relevant to individual cases.

The legal bases for processing this personal information are:

  • necessary to comply with a legal obligation
  • necessary for the performance of our official tasks carried out in the public interest
  • necessary for the performance of a contract (e.g. lease, licence, service and maintenance contract)
  • necessary for reasons of substantial public interest specifically the substantial public interest condition in the Data Protection Act 2018 Schedule 1 paragraph 6 – statutory and government purposes

Relevant legislation includes:

  • Landlord and Tenant Acts 1927, 1954, 1988
  • Landlord and Tenant (Covenant) Act 1995
  • Agricultural Holdings Act 1986
  • Localism Act 2011
  • Local Audit and Accountability Act 2014