Highways Privacy Notice

Personal information collected and lawful basis

The service processes personal information which is relevant to individual cases which may include, but is not limited to, the following personal data:

  • your name
  • your address
  • your telephone number(s)
  • your email address
  • payment details (card numbers etc.) which are held securely and encrypted in the Councils Financial systems
  • vehicle registration number
  • further personal details such as gender and age, of anyone involved in a road accident on the public highway, which includes human injury or death (as recorded on a 'STATS19' report form used by police officers in Great Britain)
  • site location information provided in your application for a highway service

The legal bases for processing this personal information are:

Much of what we do in Highways is governed by legislation, set nationally, which requires us to provide various services across the adopted highway in Worcestershire. We process personal data to deliver public tasks outlined in the follow pieces of legislation:

  • Local Government Act 2000
  • Highways Act (HA)1980
  • Traffic Management Act 2004 (Parking Enforcement)
  • New Roads and Streetworks Act (NRSWA) 1991
  • Road Traffic Act 2016
  • Road Traffic Regulation Act 1984
  • Health And Safety at Work Act 1974 (HASAWA)
  • Town and Country Planning Act 1990
  • Freedom of information (FOI) act 2000
  • Environmental Information Regulations (EIR) 2004
  • Local Land Charges Act 1975
  • Countryside and Rights of Way Act 2000
  • Wildlife and Countryside Act 1981
  • Commons Registration Act 1965
  • Commons Act 2006
  • Growth and Infrastructure Act 2013
  • Human Rights Act 1998
  • Equality Act 2010

The information we collect and store is also used to provide an auditable record of service delivery and enables us to contact people initiating reports/issues to request further information or provide updates.