Highways Privacy Notice

Purpose for processing

The services process personal information in order to manage and administer the Highways service either directly or jointly with partners and commissioned private and third sector providers. This includes:

  • to enable us to meet all legal and statutory functions under the Highways Act 1980
  • to understand your needs in order to provide the services you require under Highways and Environment operations and Network Management activities
  • to inform you of any updates / outcomes to your enquiry via telephone, email or via our ‘Report It’ system