Warmer Worcestershire Programme Privacy Notice

Personal information collected and lawful basis

Our partner, Act On Energy is required to collect information about you and your home when you voluntarily complete application and feedback forms either over the phone or in person and make this data available to Worcestershire County Council when requested.

The programme processes personal information which is relevant to individual cases which may include, but is not limited to, the following personal data:

  • personal details – e.g. name / age / address
  • contact information – e.g. telephone numbers / email address
  • employment details
  • personal reference numbers – e.g. National Insurance
  • financial details – bank account details

The legal bases for processing this personal information are:

  • contract for the supply of services
  • compliance with a legal obligation
  • tasks carried out in the public interest or in the exercise of official authority