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Adult Services Privacy Notice

Personal information collected and lawful basis

The services process personal information, which is relevant to individual cases but may include some but is not limited to:

  • personal details – e.g. name / age / address / and family details
  • contact information – e.g. telephone numbers / email address
  • personal reference numbers – e.g. Social Care unique customer reference number / National Insurance Number / NHS number
  • employment details
  • details of Police involvement
  • financial details – for contribution assessment purposes
  • lifestyle and social circumstances
  • opinions and decisions
  • details of assessments, conversations
  • details of care package
  • records of complaints
  • safeguarding reports
  • visual images, personal appearance and behaviour
  • communication and language preferences

We may also process some special category (sensitive) information, which is relevant to individual cases but may include some but is not limited to:

  • biometric information
  • physical or mental health details
  • racial or ethnic origin
  • religious or other beliefs
  • offences (including alleged offences), criminal proceedings, outcomes and sentences
  • political affiliation / opinions
  • sexual orientation

The legal bases for processing this personal information are:

  • necessary for a public task or in the exercise of official authority
  • necessary for compliance with a legal obligation e.g. Care Act 2014
  • necessary for a contract for the supply of services
  • consent of the individual or their legal representative
  • legitimate interests for the purposes of managing employees

The special category personal data condition(s) for processing are:

  • necessary for the provision of health or social care or the management of health or social care systems and services
  • necessary for archiving purposes in the public interest, scientific or historical research purposes, proportionate to the aim pursued