How we use your information

We are updating our Privacy Notice to reflect changes we have made as part of our ongoing commitment to be transparent about how we use your data and keep it safe. We have included changes to address the new standards introduced by new European data protection law, the General Data Protection Regulation (GDPR). This notice will be updated in line with any new recommendations by the UK Regulator, the Information Commissioner (ICO), once the new UK Data Protection Act becomes law in 2018.

Our privacy notices set out how we, Worcestershire County Council, collect, store and handle your personal information and what your information rights are. Your rights will vary with the service being used. We provide a wide range of public services, so one notice for all services may not give you enough detail. You can also find links to further notices for each service area. There may be a service specific privacy notice for you to find out how your information is used and your rights. Personal information may be collected on a paper or online form, by telephone, email, CCTV or by a member of our staff, or one of our partners.