Children with Disabilities (CWD)
These are two social work teams that assess the specific needs of children with complex disabilities.
Telephone: 01905 844343
Positive Outcomes Project (POP)
The Positive Outcomes Project is a new project within Worcestershire Children First focusing on supporting children and young people aged 10 to 17 years in their communities. POP’s vision is to contribute to building stronger communities by developing emotional well-being and resilience through one to one direct work or groupwork in schools and with families.
Telephone: 01905 843464
Early Help Family Support Service
This is a team of Family Support workers who deliver direct work to children, young people and their families and carers as part of an early help plan where there is a specifically identified need at Level 2 and Level 3.
Bromsgrove Team telephone: 01905 845154
Malvern Hills Team telephone: 01905 843961
Redditch Team telephone: 01905 846783
Worcester Team telephone: 01905 843339
Wychavon Team telephone: 01905 844229
Wyre Forest Team telephone: 01905 846210
Emergency Duty Team (EDT)
This service provides an out of office hour's service to ensure the emergency welfare and protection of children across Worcestershire, Open from 5pm weekdays and 4.30pm on Fridays covering the weekend and bank holidays.
Telephone: 01905 768020
Family Front Door (FFD)
The Family Front Door is the referral point for all referrals where members of the community and professionals refer children and young people living in Worcestershire where they are worried about
their safety and welfare.
Telephone: 01905 822666
Fostering and Kinship
The Fostering Team provide social work support to foster carer's who are looking after children in foster care, they also respond to members of the public who wish to apply to be a foster carer. The Kinship team provides the same support but to family members who are fostering a family member or friend.
Main stream: 01905 845335
Kinship: 01905 844536
Homeless Intervention Team (HIT)
The HIT team complete assessments of need and risk to young people aged 16 - 18 years who are, or likely to become homeless. They, working closely with the housing department.
Telephone: 01905 843364
Initial Assessment Team
The initial assessment teams complete social work assessments (of need Sect 17 or protection Sect 47) and ensure the right services and response to children and young people. 01905 846396
Redditch and Wychavon Team telephone: 01905 845526
Worcester and Malvern Team telephone: 01905 845630
Wyre Forest and Bromsgrove Team telephone: 01905 844884
The locality safeguarding teams receive the cases from the Initial Safeguarding teams when they require Child In Need Planning, Child Protection Planning. Looked After children or Care Proceedings. Redditch and Wychavon Team telephone: 01905 846571
Worcester and Malvern Team telephone: 01905 843650
Wyre Forest and Bromsgrove Team telephone: 01905 844008
Safeguarding Quality Assurance (SQA)
The Quality and Assurance Team is a team separate to Children's Social Work Teams. They chair Looked After children reviews and Child protection conferences. The Local Authority Designated officer (LADO) also sits within this service.
Telephone: 01905 846221
SEND Compliments and complaints
There are different teams that respond to compliments, comments and complaints depending on what you would like to speak about. For more information see Compliments and complaints.
The GET SAFE Team is co-located in the Multi Agency Safeguarding Hub (MASH). This enables us to work closely with other partner agencies such as West Mercia Police, Health, Education Safeguarding, Adult Safeguarding and Youth Justice sharing information and ensuring concerns are quickly responded to.
Telephone: 01905 845568
This service supports young people in care to achieve a positive transition into adulthood.
Telephone: 01905 845613
Looked After Children, Permanency teams
The Through Care Teams who work directly with children and young people who are looked after by the Local Authority.
Team 1: 01905 843149
Team 2: 01905 844022
Team 3: 01905 845419
Team 4: 01905 843775
Through Care Outreach
This service helps prepare young people for independent living and provides intensive support for care leavers.
Telephone: 01527 556641
Supporting Families First
The service offers multi-disciplinary, intensive support to children and families and offers a wide range of specialist supports under a one team approach. Our key aim is to strengthen families, to ensure children can remain living safely at home where it is safe and appropriate to do so.
Telephone: 01905 845087
Pause work with women who have experienced, or are at risk of, repeated pregnancies that result in children needing to be removed from their care. We aim to give women the opportunity to pause and take control of their lives breaking a destructive cycle that causes both them and their children deep trauma.
Telephone: 07960 092174