What is fraud?
Fraud is when trickery is used to gain a dishonest advantage, which is often financial, over another person.
There are many words used to describe fraud: Scam, con, swindle, extortion, sham, double-cross, hoax, cheat, ploy, ruse, hoodwink, confidence trick.
What is a rogue trader?
Not all traders are rogue traders. It is important to find one who can help you. You can use the Check a Trade website (opens in a new window) to find a reliable trader. Ask friends and family if they can recommend a reliable trader.
A rogue trader is a trades person such as a builder or plumber who will offer to do work for you but may do one of the following:
- they might provide low quality or dangerous work
- they may not produce work to the standard or price that has been agreed
- they may increase the cost of the work half way through
- they may recommend or do unnecessary work
- they may damage your property so they can then "fix" the problem for you
- they may do work they are not qualified to do, for example, working with gas appliances when not gas safe registered
- they may commit fraud or burglary
- they may bully or threaten a customer into agreeing to work
What is a scam?
Scams are schemes to con you out of your money. This can include people knocking on your door, calling you on the telephone or even putting a letter or leaflet through your door. Scams can also be found online via your email, web browser or within social media.
Trading standards is the local government service that works to protect consumers and support legitimate business. For more information visit the Worcestershire Trading Standards (opens in a new window) website.